Alternatives to Vivocha
Compare Vivocha alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Vivocha in 2026. Compare features, ratings, user reviews, pricing, and more from Vivocha competitors and alternatives in order to make an informed decision for your business.
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1
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
2
Justuno
Justuno
Justuno is an AI-powered visitor conversion platform trusted by Shopify retailers of all size. Using billions of data-points, it provides intelligent lead capture, personalized website messaging, and actionable insights that turn clicks into conversions. From upsell and cross-sell to exit offers and abandoned cart recovery, messaging banners, and more. Advanced Pop-Ups & On-Site Messaging The simplest and most effective way to build your email list, generate sales opportunities, increase AOV, and more. Easily share important information with your visitors, and display unique offers when they reach a certain cart or behavior threshold. Conversion Optimization Capitalize on your existing traffic and maximize marketing ROI by presenting the most relevant messaging to each user. Upselling & Cross-Selling with Commerce AI Create targeted upsell and cross-sell notifications promoting a specific product when a visitor adds a related item to their cart.Starting Price: $19.00/month -
3
Ochatbot
Ometrics
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.Starting Price: Free -
4
Relay42
Relay42
Intelligent Journey Orchestration is the data-driven marketing strategy that mirrors customer behavior across all channels to deliver true one-to-one personalization in real time throughout the entire customer journey. Gone are the days when marketing drove the customer journey. Today, we live and work in a digital landscape that has put customers at the wheel, and that means it’s no longer enough to just meet customer demand — businesses must find ways to anticipate and answer customer need before it’s even expressed. Customer loyalty is awarded to companies that put their customers at the center of everything they do. Marketing departments are measured by their ability to acquire customers, drive upsell and cross-sell, and build customer retention and loyalty over a lifetime of customer interactions. However, businesses have long known that without access to integrated data, these activities become little more than a scattershot, best-guess marketing approach. -
5
Base
Base.ai
Base allows you to tap into your company’s most powerful growth engine - your customers. As pioneers of the Customer-Led Growth (CLG) evolution, we deliver a designated customer marketing platform helping B2B organizations create an ongoing and personalized lifecycle engagement with their customer base at scale. By analyzing each customer/user's individual journey in all touchpoints and leveraging insights for engagement - you’re able to engage contextually and increase product adoption, loyalty and acts of advocacy, cross-sell and upsell motions, retention, and feedback at scale. -
6
Omega Order Tracking
Omega Theme
Omega Order Tracking is designed to help you increase customer satisfaction, customer loyalty & retention rate. Easily track your order from multiple carriers, get notified of shipment status, and view order shipping info all in one place. With branded tracking page & estimated delivery date/ETA, you are set for a smooth and hassle-free tracking experience. Increasing upsell & cross-sell with added marketing assets. Less WISMO with SEO-optimized auto-translated shipment update notifications.Starting Price: $9.99 per month -
7
Confer With
Confer With
Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With blends live video with your eCommerce platform, giving access to your entire catalogue of products to make shoppable in one-to-one video calls. The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you. -
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TourOpp GO
TourOpp
Streamline the conversations with your customers to get more bookings and reviews. Send Google Maps meetings or pickup points to ensure a smooth operation, get more bookings through cross-selling or up-selling, get more positive reviews, and save time on customer service. Send guests the link to see where the bus is, welcome them after boarding, send suggestions on what to do during the day, ask for reviews, and try up-selling the experience. Send customers the exact location of your attraction, suggestions for that day, recommend up-sells or meals before arrival, get pictures of them enjoying, and more reviews. Directly to their phone, peace of mind for your customers and fewer questions for you. Prevent late & no-shows to Improve your operation and reduce complaints. Generate more bookings by suggesting customers book other products you offer. Engage with customers even before they arrive and get them excited with pictures and videos.Starting Price: $99 per month -
9
HelpForShopping
HelpForShopping
HelpForShopping offers a live chat solution for e-commerce sites, designed to engage visitors in real time, provide personalized product suggestions, and reduce product returns, all while enhancing customer satisfaction. With features that increase conversion rates, build loyalty, and offer quick support, HelpForShopping is ideal for businesses looking to optimize their online customer experience. Why Choose HelpForShopping’s Live Chat Widget? -Increase Conversion Rates HelpForShopping’s live chat widget enables agents to engage directly with visitors, making it easy to convert browsing into purchases with real-time product recommendations and quick answers to customer inquiries. -Reduce Product Returns By providing detailed information and personalized advice at the time of purchase, HelpForShopping helps customers make informed choices, reducing the rate of product returns. HelpForShopping, backed by the European Union, empowers businesses to optimize e-commerce.Starting Price: $19.99 per month -
10
Sidetrade Augmented Revenue
Sidetrade
Augmented Revenue uses Sidetrade’s AI assistant, Aimie, to predict customer behavior and the best actions needed to retain customers and grow sales to them. Increase customer lifetime value by driving more upsell and cross-sell revenue with targeted offers and campaigns. Augmented Revenue uses predictive analytics to help organizations understand their customer behavior and proactively take action to retain customers and grow sales to them. Sidetrade’s AI, Aimie analyses real-time data to understand patterns of behavior, then makes recommendations to increase customer loyalty and to uncover additional sales opportunities. She uses Sidetrade’s proprietary algorithms to predict customer churn in the coming months. Based on this insight, you can model revenue at risk from customers likely to leave you and take proactive steps to retain them. Augmented Revenue also predicts the best offer or action most to succeed in upsell and/or cross-sell to your existing customers. -
11
TeamSalesAgent
Team Sales Agent
The TeamSalesAgent management platform provides a proactive set of user-friendly features and tools that allow for easy campaign set-up, management and optimization. Powerful enhanced business intelligence comes from user chat transcripts providing unparalleled insight into how users perceive your website. Rotate, test and optimize agent scripts. Potent tools help you create the most effective agent responses to help increase revenue. Provide your users customer support & create revenue on PCs, Tablets and Smartphones. Test several variables such as agent script deliver speed, user screen launch locations and fonts. Custom skins are created to match your site, carry your brand and messaging. Increase conversion and reduce shopping cart and lead form abandonment. Introduce users to new products and services through up-sells & cross-sells. -
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LiveX AI
LiveX AI
LiveX AI delivers human-like, agentic AI assistants designed to increase retention, drive revenue growth, and reduce support costs for B2C and DTC brands. Its AI agents, available across chat, voice, email, search, QR codes, SMS, and in-app messaging, engage users empathetically to resolve issues, update accounts, recover carts, guide purchases, and even proactively prevent churn with personalized, real-time interactions. Supporting full customer journey coverage, from pre-sale assistance and onboarding to loyalty and support, these agents achieve up to a 35% reduction in churn and over 90% self-service resolution rates, turning customer experience into a scalable growth engine. The platform features omnichannel reach, fast deployment, enterprise-grade reliability, and integrations with tools like Zendesk, Shopify, HubSpot, Salesforce, and Google Cloud. LiveX AI also empowers human agents through real-time assistance. -
13
Reef
Reef.ai
Reef is a customer revenue platform that helps companies predictably grow revenue with existing customers and fast-tracks net retention reporting. The tide has shifted. New sales have slowed, easy upsell is gone, and the NRR game just got much harder. Many companies are not equipped to succeed in this new reality, and it creates a revenue gap. Startups wait too long to build a foundation for NRR excellence and it suppresses acceleration resulting in a revenue gap. Many companies are not equipped to succeed in this new reality, and it creates a revenue gap. Priority investment areas for startup acceleration. Generate board-ready current and historical analytics for net retention including renewals, upsell, and cross-sell. Visualize territories to quickly identify growth opportunities and churn risk based on engagement, product usage, consumption %, health score, and NPS. Convert insights into action with advanced targeting and workflow to ensure consistent follow-through and execution. -
14
RichCall
Aurus
RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosksStarting Price: $192 / month -
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MaxTraffic
MaxTraffic
Sometimes all a visitor needs is a nudge in the right direction to find that perfect product, offer, or page they've been looking for. Visitors are shown bespoke messages just at the right time to keep them interested and make a purchase, thanks to MaxTraffic online behavior tracking. Give discounts or offer assistance to the leaving customers and motivate them to finish their purchase or application. Increase customer lifetime value and retention - even when not on your website, your clients will receive tailored notifications encouraging complementary product up-selling and cross-selling. Use data from your database, CRM, or recommendation engine to build custom segments to deliver hyper-personalized notifications. Use the MaxTraffic API to send out personalized messages and make sure that users receive them at the right time.Starting Price: $59 per month -
16
Colligso TextIn
Colligso
Colligso enables businesses to grow profits by helping them to multiply customer visits with direct digital relationships. TextIn helps businesses to engage directly with customers using text/ picture messaging (SMS/ MMS). Benefits of TextIn * Easy opt-in and opt-out, App-less i.e. no app installation needed by your customers. * Reach customers using text (SMS/ MMS) messaging with once-only or recurring schedules. Drive traffic. * Create your own customer groups with #hashtag campaigns. Use #hashtags for events and promotions. * Close sales, upsell, cross-sell and provide support using VideoChat (beta) * Integrated with popular apps, commerce and point of sale platforms. High return on spend.Starting Price: $19/mo/location -
17
Bold Upsell
Bold Commerce
Bold Upsell is a Shopify application designed to enhance average order value by presenting targeted upsell and cross-sell offers throughout the customer journey. It provides merchants with the flexibility to create various offer types, including true upsells that encourage customers to upgrade their selections and cross-sells that suggest additional complementary products. These offers can be strategically placed on product pages, within the cart, during checkout, after purchase, and even through email campaigns. The app features AI-powered Smart Offers, which utilize store-specific data to generate high-converting suggestions and allow for the creation of comprehensive sales funnels that combine upsells, cross-sells, and downsells. Integration with Bold Subscriptions enables the promotion of subscription-based products, facilitating "subscribe and save" offers and upselling opportunities within the customer portal and via email.Starting Price: $9.99 per month -
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Recom.ai
Recom.ai
Recom.ai is one of the most popular upsell and cross-sell apps for Shopify, Magento, and BigCommerce merchants. Delivering personalized suggestions to current customers, the app creates credibility, motivates purchasing, and boosts up the conversion rate for a webstore. Upselling and cross-selling are one of the most popular techniques in e-commerce to get more out of your traffic. You’ve spent a lot to bring visitors to your site - add a small effort to convert this traffic more effectively! While old-school browse & search options take time and may not show the whole range of products customers look for, the AI-powered Scout feature completely changes the game. It lets customers ‘like’ or ‘dislike’ items right in the widget with product recommendations and instantly adjusts the offer to customer preferences. -
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Optimity
Optimity
Optimity is the most rewarding micro-learning app that helps millions of members live healthier, wealthier, and longer. Optimity is a captivating unique experience for your customers that sets the bar for customer expectations. Offering no-code solutions and develop-friendly modules to serve your needs for technology and data. Continuous data connection that identifies key life events and risk profiles for dynamic underwriting and prevention. Boosting trust and offering daily value to enhance loyalty, increase cross-sell and up-sell with the right offer. With Optimity, you’ll have a compelling combination of physical, mental and financial wellness to engage and incentivize members to take daily action to improve their health & wealth. Using our system and engagement methodology, insurers & TPAs are alerted to pivotal life events in a captive environment. Our actionable data allows them to trigger sales, and attract and retain profitable customers.Starting Price: $2.50 per month -
20
Chatra
Chatra
Live chat, chat bots, email & social messaging for business. Answer questions, solve problems, increase conversions. Add live chat to your website and talk with your website visitors in real-time, or use messenger mode and reply to messages at your own pace. Manage messages from one multichannel dashboard. Connect your inbox and Facebook Business Page and forget about switching between different browser tabs. Monitor visitors currently browsing your website with a real-time list. Learn their browsing history & where they are from to greet them with an effective personal message. Answer questions, clarify concerns, cross-sell and upsell with Chatra. We’ll help you to increase the number of orders you receive and boost your average order value. Use bots to collect visitors’ contacts and other data, get their consent, and supercharge your marketing efforts. Offer quick options for frequently asked questions so that your visitors get the answers they need without a load on your team.Starting Price: $14 per year -
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DialogTab
DialogTab
DialogTab is a conversational commerce platform that automates receiving your order or guidance to your user a product via WhatsApp. Search product then share it with users and identify product by the link and image. Multiple agents can work together on WhatsApp. Suggest your product directly in the chat. Set and track sales goals. Engage with visitors stuck at checkout. Upsell by offering complementary products. Allow your customer to buy products on WhatsApp and finish the process on their favorite platform. Stay connected with the customer by WhatsApp to upsell new products anytime. Keep track of the performance of your salesperson in real-time. Filter and analyze graphs as you wish. Increase your customer experience by integrating with the applications that you like and need. Choose your channels between WhatsApp Business API, WhatsApp Web, Messenger, Live Chat, or collect all and connect to the platform.Starting Price: $19 per month -
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Ninchat
Ninchat
Offer help to your customers when and where they need it! Embed the customer care chat to your website, mobile site, applications and Facebook page. Communicate with you colleagues with same tool you handle customer service with. Create group chats for teams and topics, and chat privately one on one. Team chat with alerts makes agent reaction time faster, transfers silent knowledge and increases team efficiency. Ninchat customer care includes powerful admin tools & advanced statistics. You can keep track of customer ratings, activity, waiting times, see chat transcripts, and more. Your theme and styles, language, greeting messages and authentication method of your choice. Ninchat can be modified and localized to meet your needs. Improve customer experience and loyalty. Instead of making your customers wait for an email reply, offer them help right when they need it. Integrate live customer care directly into the sales process to ensure successful sales and reduce lost sales. -
23
Acquire
Acquire
Realtime customer support. Your customer’s expectations are changing - exceed them with the power of co-browse and live chat. Empower your agents to resolve complex customer support issues in real time. Reach out in one touch and in real time to boost rates of conversion, on web or mobile app. Our intelligent bots help your team answer common questions instantly. Deliver faster, more personalized support with the power of co-browse and live chat. Acquire’s simple, yet powerful tools encourage customer engagement and success across the board.Starting Price: $25 per user per month -
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onWebChat
onWebChat
Thousands of companies are using onWebChat live chat service to increase their sales and support their customers. With onWebChat it is very easy to choose your colors through a big palette and select the one which fits your brand better. Add photos to your every live chat user and make it look more user-friendly. You can set your chat window to appear in any language you wish. Many times a customer cannot choose the type of product he needs on his own because maybe he lacks the technical knowledge. With live chat you can assist him in choosing the product which really caters to his needs. Cross-selling and product suggestions is one of the strategies which turned Amazon into the biggest online retailer. Follow this highly successful strategy by suggesting products to your customers which match the ones they are interested in buying.Starting Price: $5 per user per month -
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Live Assist for Microsoft Dynamics 365
Communication Business Avenue
With our secure co-browsing solution you can interact with your customers while having an audio & video conversation directly from your website or app. Increasing customer satisfaction has never been easier. With co-browsing you can show your users how to navigate your site or app, make a purchase, help them fill in a form, give suggestions and much more with audio & video capability. Users won’t need to install any plugins or software. Together with our partner LivePerson, we now have a new type of engagement called Messaging which takes Live Chat to the next level, adding flexibility. We have integrated popular 3rd party channels like Twilio SMS, Facebook Messenger, Instagram, Twitter, WhatsApp, Apple Business Chat and more, agents can receive these Messaging engagements right inside Dynamics 365!Starting Price: $49 per month -
26
Rhino Support
Rhino Support
There are only a few reasons why shoppers abandon their carts. Using live chat can help with price issues - people price check all the time. By chatting with them, you reassure and build rapport with them, giving them a reason to buy from you. Window shopping - shoppers want to know what colors and sizes are in stock. Checkout problems - the importance of assisting shoppers as they checkout goes without saying. People love a discount - wouldn't it be nice to offer visitors a discount via chat? You may just sway their decision to purchase. To fully understand why this is so, put yourself in the shoes of your customers. Consider the last time you used live chat in your everyday life. Maybe it was when you where shopping or had an issue with a service. Wasn’t live chat easier than calling, waiting on hold and then talking to someone who was hard to understand? Chat is instant, easy & skyrockets customer satisfaction.Starting Price: $ 97 per month -
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Magnet Beauty
Magnet Beauty
Licensed estheticians, cosmetologists, and professional makeup artists with 5-10 years of experience in the beauty industry ready to assist your online customers. Generate deeper insights into consumer needs. Maintain control over your brand experience. Create authentic, personalized experiences. Differentiate your brand from consumers. Drive customer satisfaction, brand loyalty, and online sales. Connect with a beauty expert instantly. Authentic, personalized shopping experience. Get instant answers to all their questions. Welcoming and private environment. Live experts to engage your customers and promote brand loyalty. Live video consultation with a beauty professional from your brand website. View recommendations directly in the chat application and instantly add them to the cart. Magnet empowers your online store to engage with and serve your customers anytime, anywhere, through our digital sales engagement platform. -
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SwiftSupport
SwiftSupport.ai
SwiftSupport is your go-to solution for enhancing customer interactions with the best live chat software and AI Agents. Designed for both websites and apps, SwiftSupport boosts engagement by providing real-time assistance, enabling businesses to address customer queries promptly. Experience seamless communication that drives customer satisfaction and accelerates your business growth! -
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Recommendly
EPICA
Real-time personalized recommendations that increase revenue, cross-selling, and up-selling. Showcase the most relevant products at the exact right moment. With our powerful Machine Learning increasing your sales has never been so easy. Get everything you need in one App. Using machine learning with highly trained algorithms to significantly boost upsell and cross-sells. Become one-step ahead of your customer’s clicks and recommend products they desire to buy with accuracy. Make data-driven decisions based on comprehensive analytics of your customer’s desires at any moment. Simply download and let predictive Machine Learning run in the background on autopilot as your conversions increase by up to 25% . Recommend what’s more relevant to your costumers and take your upsell and cross-sell metrics up. Enhance the experience of your client with instant suggestions, synonyms, auto-complete, and recommendations.Starting Price: $9 per month -
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Leav
Leav
Engage your shoppers with the most personalized cart-building experience to increase upsell and cross-sell opportunities. Benefit from the most flexible and intuitive checkout to reduce friction and turn shopper delight into measurable revenues. Maximize loyalty with streamlined experiences for your shoppers and focus on delivering the most value. Whether your retail business is big or growing, investing in personalization, loyalty strategies, and in an exceptional and engaging customer journey is a constant priority. By providing superior customer service and creating emotional connections with your customers, you build loyalty and encourage them to continue choosing your business for years to come. Shoppers simply add products to their cart by scanning the barcodes of the items and can immediately checkout with their favorite payment method. -
31
Channel.me
Channel.me
Software that connects people, because we believe together is better. Live chat for customer service, no more stress dealing with multiple chats at the same time. Chat software specifically designed for high-volume customer services. We also offer co-browsing for customer service. Not being able to see what a website visitor sees on their screen? Help website visitors remotely with web-based screen sharing. We integrated co-browsing into our live chat. This makes it easier to understand and help the customer. Once you are logged into live chat, visitors will be invited to chat with you automatically. Send pre-defined responses to save time and maintain consistency. Use the pause function to temporarily stop new chats from coming in per agent. Your website visitors can share their browser screen with a contact center agent. This allows the agent to see what the customer is talking about in less than 2 seconds. -
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SalesGPT
Saara
SalesGPT is a ChatGPT-powered sales rep for online brands that helps them increase sales, boost conversions and lower cart abandonment. Here's how SalesGPT can help eCommerce businesses increase sales: 1. Engages shoppers and handles all their queries with precision 2. Goes beyond product descriptions, gathering data from multiple sources to provide accurate answers. 3. Suggests relevant upsell and cross-sell products, boosting your AOV. 4. Uses powerful persuasion skills to increase sales and reduce cart abandonment. 5. Collects valuable insights for your sales and marketing activities. -
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Zoorix
Zoorix
Zoorix is a Shopify application designed to boost sales by offering customizable upsell and cross-sell opportunities directly within the shopping experience. It enables merchants to create various promotional offers, including product bundles, volume discounts, mix-and-match deals, and AI-driven product recommendations. The app integrates seamlessly with Shopify stores, ensuring compatibility with any theme and providing a mobile-friendly, responsive design. Merchants can tailor the appearance and functionality of upsell and cross-sell widgets to align with their brand's aesthetics, utilizing features such as quick view, collapsible sections, and notification pop-ups. Zoorix also supports native cart drawer integration, allowing for in-cart upsell offers that enhance the customer's purchasing journey. The app's analytics tools provide insights into conversion rates and funnel performance, enabling data-driven decision-making to optimize sales strategies.Starting Price: $7.99 per month -
34
Webex Engage
Cisco
Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support. -
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Google Cloud Agent Assist
Google
Deliver AI-powered conversations with human agents using Agent Assist, part of Google Cloud’s Contact Center AI. Recommend ready-to-send responses to customers. Provide answers to customer questions from a centralized knowledge base. Give your agents the ability to handle 28% more conversations, reducing operational costs, decreasing average customer hold time, and improving your ability to handle peak traffic efficiently. Improve customer satisfaction by 10% with consistent, high-quality responses and quicker training by learning from high-performing agents. Reduce abandoned chats with 15% quicker response time using Smart Reply and fast answers to customer inquiries drawn from a central knowledge base. Agent Assist recommends phrases used by high-performing agents to improve the quality and consistency of customer experience. Agents are suggested knowledge base content to solve a customer’s issue, reducing customer wait time and providing more accurate information to customers.Starting Price: $0.06 per session -
36
Fuse IM
Fuse IM
It's much more than chat software. Install live chat on your website and connect your channels to start engaging customers instantly. Simplify communications from a shared inbox for a better experience for the whole team and customers alike. Every visitor on your site is a potential customer. Be there for them when they can't find what they need. Capture leads when your team are away. It's faster, easier and more natural relationships with customers using messaging to boost customer experience and satisfaction. Break down barriers between you and your customers over email or phone. Customers are more likely to give feedback when live chat is available. Match your brand and make chat your own by customizing the position, colours, office hours and more. Proactive chat using prompts to guide or assist visitors. Ask for feedback, help with pricing or ask for questions at just the right moment.Starting Price: $15 per month -
37
accesso Passport
accesso
Guests expect a top-quality online experience when planning their leisure activities. With our fully hosted accesso Passport online ticketing system, you can deliver a beautiful and intuitive shopping experience to guests on any device. Sell anything, anywhere on any device and drive revenue with up-sells, cross-sells and quick-sells. With 24/7/365 support and a dedicated client services manager, you’ll have all of the resources you need to make the most of your solution. Engage your most valuable guests with our intuitive membership tools. Our fully-hosted, fully-secure solution offers scalability, reliability and secure payment processing with CyberSource. Help your guests plan their day with a comprehensive online shopping experience designed to help minimize cart abandonment and maximize conversions. We work as an extension of your team, allowing you to focus on your venue and your guests instead of dealing with tedious and complicated system maintenance. -
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InsuraCRM
Damco Solutions
InsuraCRM, a fully-functional insurance CRM software, unleashes the power of automation and enables insurance agencies, carriers, and brokers to boost sales and customer acquisition. It helps insurers manage administration, organize customer data, automate underwriting processes, resolve claims in quick time, generate quotes, and more from a centralized platform. The agile CRM for insurance agents is equipped with next-gen features and functionalities to empower insurers to collaborate in real-time and discover more up-selling and cross-selling opportunities. -
39
HiredSupport
HiredSupport
Outsource customer support like live chat, tickets, email, voice calls, and more. Hire live chat agents and voice agents. Hire 24/7 in-house custom-trained live chat agent operators for your business or startup. Hire inbound and outbound voice agents and let us be your dedicated call center. Our virtual assistants can even do back office work, data entry, and everything in between. Startups and digital businesses choose HiredSupport to handle their customer service 24 hours a day. We cover and work with all major support channels and help businesses with their customer support, sales, back-office processing, and everything in between. Over 100+ businesses and startups trust us as their outsourcing support service provider. Live chat is a great and guaranteed way of increasing your sales and customer satisfaction for your business. With our superstar chat agents, converting leads and keeping customers happy is automatic.Starting Price: $175 per month -
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Etiya CRM
Etiya
Any organization that wants to succeed must aspire towards having excellent customer relations and the first leg of this journey is adopting a no-nonsense approach to customer relationship management (CRM). CRM is all of the activities, strategies and technologies that companies use to manage their interactions with their current and potential customers. CRM helps businesses build a relationship with their customers that, in turn, creates loyalty and customer retention which are both qualities that affect a company’s revenue. Etiya Customer Relationship Management (CRM) provides a highly scalable, customer-centric, omni-channel experience enabling companies to exceed customer expectations by interacting with them on any platform, via any channel. Etiya CRM provides an end-to-end, integrated lead-to-cash process flow for customer management. Social media analysis determines communities of interest and opportunities for cross-sells and up-sells. -
41
ChatMarshal
ChatMarshal
A world-first in website live chat services for business. Privately owned business operating out of Johannesburg South Africa servicing customer around the world. Helping small and medium-sized businesses to corporates since 2016 We believe in a Hybrid Chatbot System approach where humans are a vital cog in the live chat machine We offer a cost-effective live chatbot platform. ChatMarshal aims to assist businesses to sell more and improve their customer support by using our outsourced live chat tool in their business. ChatMarshal was one of the first live chat systems of its kind in the world. We are proud to have been the first outsource chatbot company in the world to develop the hybrid chatbot and live chat solution. Our hybrid chatbot system approach is our USP. Where humans are a vital cog in the live chat machine, ChatMarshal use AI to assist the human agents. Then as the AI improves, we integrate more of the technology into our systems.Starting Price: $4 per month -
42
LiveBank
LiveBank
LiveBank is a unique, fintech solution that helps financial institutions fill the gap between cost-effective, self-care ebanking and branches that are rich in advice and effective in terms of conversion rate. An omnichannel platform for instant and secure communication over chat, video, audio and social media, optimizing remote advisory processes. With collaboration, communication, routing, recording and other features, you can design your own remarkable experience and get the most out of omnichannel. This virtual branch lets banks engage with the customer using dynamic offers and real-time, online assistance through Video & Voice Calls, Live Chat, Co-Browsing, Screen-Sharing, Secure File Exchanging, Digital Document Signature, Digital On-boarding (eKYC), Biometrics and many other features. This is the first platform with built-in support for a bank's sales and operational processes, including cross-selling/up-selling through the presentation of personalized offers. -
43
WaterStreet System
WaterStreet Company
WaterStreet’s P&C insurance platform and policy administration services help your company do more. The WaterStreet services suite offers insurance business process outsourcing & extends a high-quality customer experience with sophisticated technology and processes. Better visibility and engagement with policyholders will better enable your agents to identify cross-selling opportunities and proactively assist customers when they need you most. Process automation and real-time document and data access ensure fast and deliver timely and accurate data for accountability and visibility. The WaterStreet P&C Insurance Suite pulls together all your data and processes eliminating the need to maintain multiple software systems for your business. Perfect example of great customer service between client and agent and agent to insurance company! -
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You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.
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PickyStory
PickyStory
Sell products together and unlock hidden revenue by offering product bundles at key stages in your customer’s journey. Never miss a chance to sell more products. Upsell and cross-sell on your product pages, collections, cart, and checkout. Designed to increase your cart value with AI-based product recommendations. Squeeze every opportunity to offer more products at the most critical moment. From established market leaders to fast-growing startups, brands recognize the innovative approach of PickyStory in driving order value growth. The complete eCommerce upsell platform. Make personalized offers. Help customers discover more products, and boost order value. Upsell at key moments in your store. A holistic approach to upselling and cross-selling, with deals displayed at key points throughout the customer journey. Never miss a chance to sell more products with storewide conversion tools. Save time and drive sales with automated inventory solutions and AI-based deal creation.Starting Price: $49.50 per month -
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Mason
Mason
Mason is the AI Shopping Copilot for brands & retailers that helps you sell more through personalized customer journeys and omnichannel playbooks tailored to drive higher revenue. Its AI enables faster go-lives and a data-first approach to reduce browse abandonment, capture zero-party data, and increase conversions — all in one place. Think of -- 1) Revenue OS to drive conversions: Build 1-to-1 AI conversion journeys, from smart cross-sells & upsells tailored to each visitor’s preferences - to lightning deals that are optimally timed for maximum sales impact. 2) Engagement OS to glue visitors: Engage users at the right time and capture zero party data with shoppable AI quizzes, welcome incentives and more. 3) Store OS to reduce effort: Create automations that keep a real-time check on product prices, inventory levels, bestsellers, etc. to boost add-to-cart rates and drive faster purchases.Starting Price: $49 per month -
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Last Upsell
Digismoothie
Last Upsell is a Shopify application that enables merchants to create compelling post-purchase upsell and cross-sell offers displayed on the order confirmation page immediately after checkout. This approach leverages the customer's post-purchase engagement to boost sales by up to 20%. The app features a minimalist, mobile-optimized pop-up design to ensure a seamless shopping experience. Merchants can select specific products for upsell, customize messaging, and target appropriate audiences with just a few clicks. The application operates asynchronously, loading scripts only on the order confirmation page to maintain optimal store performance. Users have praised Last Upsell for its simplicity and effectiveness, noting that it integrates with Shopify's order editing API to add upsell items directly to existing orders, thereby avoiding the creation of separate orders. The app offers a 14-day free trial and tiered pricing based on the merchant's Shopify plan.Starting Price: $19.99 per month -
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NexJ CRM
NexJ Systems Inc.
Each of our 6 industry-specific products are tailored to your specific vertical to help you meet your business objectives. CRM for Wealth Management - helps advisors grow assets under management by forging deep client relationships. CRM for Private Banking - helps Relationship Managers grow assets under management by solidifying client relationships. CRM for Commercial Banking - helps bankers drive upsell and cross-sell opportunities by delivering personalized service. CRM for Corporate Banking - helps business bankers drive upsell and cross-sell opportunities by connecting insights and sales teams across regions. CRM for Sales, Trading & Research - helps users maximize profit and optimize capital usage CRM for Insurance helps agents drive renewals and cross-sell opportunities. Our products can meet all of your CRM needs in a single package – this includes Sales, Service and Marketing capabilities which are tuned to your specific industry. -
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Hatcher
Hatcher
Hatcher is an AI startup enabling eCommerce stores to drive their sales by bettering customer engagement and experience. Build a chat and voice bot for your online store and let customers browse the products in a convenient way and buy them straight from personal assistant 24×7. Give your customers the power to browse, and even buy your products directly through the personal assistant of their choice. When a customer makes a purchase, they can ask you questions to their personal assistant, and get automatic order updates. Create a personal connection with each customer, with all of your communication in one thread. Import products instantly from your BigCommerce, Shopify, WooCommerce, Ebay or Magento shop. No APIs required! Customers can get updates, offers and recommendations personalized just for them. Customers can share products and purchases to their friends through the rich social sharing features. Engage your customers with automated AI natural language responses.Starting Price: $25 per month -
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AgentOne
iPipeline
Increases delivery speed and reinforces adoption of STP tools. Provides superior insight into agent activity, sales progress and more. Leverages data to identify new customer needs. From field underwriting, quotes, e-Applications, pending & status, to e-Delivery and more. For workflow optimization along with lead management for cross-selling and upselling opportunities. Communicate case status and generate comprehensive reports from one centralized tool.
