TeamSalesAgentTeam Sales Agent
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Related Products
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About
The TeamSalesAgent management platform provides a proactive set of user-friendly features and tools that allow for easy campaign set-up, management and optimization. Powerful enhanced business intelligence comes from user chat transcripts providing unparalleled insight into how users perceive your website. Rotate, test and optimize agent scripts. Potent tools help you create the most effective agent responses to help increase revenue. Provide your users customer support & create revenue on PCs, Tablets and Smartphones. Test several variables such as agent script deliver speed, user screen launch locations and fonts. Custom skins are created to match your site, carry your brand and messaging. Increase conversion and reduce shopping cart and lead form abandonment. Introduce users to new products and services through up-sells & cross-sells.
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About
Live chat is preferred by customers when comparing different offers or services in real time. Allows customers to directly connect with an agent to solve their problems or share sensitive information. Anticipate customer needs by deciding when and who to engage based on a wide variety of customizable rules. Offer live and proactive operator assistance to build customer loyalty. Enhance customer satisfaction and retention at a lower cost than email and telephone support. Provide human interaction, create new up-sell and cross-sell opportunities, and boost agent productivity. Engage with visitors on complex requests with the touch of a button, without having to wait on hold. Businesses are able to seamlessly communicate with their online guests directly on their website, using any combination of video, voice, chat, and collaboration tools such as assisted browsing and form and document sharing.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Anyone that wants to increase their revenues with existing traffic
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Audience
Businesses searching for a next generation Customer Engagement platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTeam Sales Agent
Founded: 1998
United States
teamsalesagent.com
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Company InformationVivocha
Founded: 2012
Italy
www.vivocha.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Commanders Act
FuseCommander
Google Analytics
Google Drive
Salesforce
Shopify
TrustCommander
Webtrends
WordPress
Zendesk
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Integrations
Commanders Act
FuseCommander
Google Analytics
Google Drive
Salesforce
Shopify
TrustCommander
Webtrends
WordPress
Zendesk
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