Audience

Technology dealers

About e-automate

Simplify and centralize your complex copier business processes. From accounting and contracts to inventory, purchasing, sales, and customer service, e-automate® software removes the need for disparate systems, streamlines critical daily processes, and provides real-time visibility into every area of your business. E-automate seamlessly blends its core solution, add-on products, and supplier integrations to provide one system to run your office technology business.

Other Popular Alternatives & Related Software
Printanista
Printanista
Our industry-leading device management technology monitors your printer fleet to the highest standard. Printanista provides you with the most accurate and secure solution to automate the management of your Managed Print Services (MPS). Grow your business without growing pains. Our print management software seamlessly connects to your ERP and enables you to monitor an unlimited number of devices and users, to scale the business with ease. Eliminate service calls for disconnected DCAs. Use remote DCA configuration, installation, and troubleshooting. Maintain reliable connectivity with all the sites you manage. Enjoy exclusive, bi-directional workflows with other ECI business solutions. Reduce service response time and effort with e-automate integration. Win more deals and retain satisfied customers. Access Printanista securely from anywhere, at any time. Regain confidence that your data is always secure.
Learn more
Acumatica Cloud ERP
Acumatica Cloud ERP
(26 Ratings)
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Through leading-edge technology, best-in-class business functionality, and customer-friendly business practices, Acumatica delivers unparalleled value to small and midmarket organizations. Integrated workflows span the full suite of business management applications, from Financials, Project Accounting, and Inventory Management to CRM. Specialized industry solutions include Construction Edition, Manufacturing Edition, Retail Edition, and Distribution Edition. Acumatica is built on a future-proof platform with open architecture for scalability, ease of use, and rapid integrations. Connected business. Delivered. Rapid integrations. Delivered. Remote collaboration. Delivered. Business resilience. Delivered. Future-proof platform. Delivered.
Learn more
NetSuite
NetSuite
(58 Ratings)
Oracle NetSuite is the world’s leading AI-powered cloud ERP, trusted by more than 42,000 customers worldwide. The platform unifies ERP, financials, CRM, ecommerce, and analytics into one suite, creating a single source of truth for organizations. Its built-in AI doesn’t just predict—it learns from your business data to deliver accurate insights, recommendations, and automation. With NetSuite, companies can streamline accounting, manage global operations, improve customer relationships, and optimize HR processes all from a centralized cloud platform. Its omnichannel commerce tools also help businesses scale by connecting online, offline, and B2B sales seamlessly. By combining scalability, real-time visibility, and AI-driven intelligence, NetSuite empowers organizations to operate smarter and grow faster.
Learn more
DOS Canada
DOS Canada
Direct Office Solutions is proud to carry the largest selection of multifunctional printers, scanners, copiers, and office equipment and supplies in Canada. Retrieve all your office essentials from DOS Canada to simplify your workflow. We offer industry leading brands to provide high-quality office equipment and supplies to companies across Canada.
Learn more

Integrations

See Integrations

Ratings/Reviews - 1 User Review

Overall 2.0 / 5
ease 3.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5
More Reviews Write a Review

Company Information

ECI Software Solutions
Founded: 1999
United States
www.ecisolutions.com/products/e-automate-managed-print-service-software/

Videos and Screen Captures

e-automate Screenshot 1
e-automate Screenshot 1
Other Useful Business Software
Full-stack observability with actually useful AI | Grafana Cloud Icon
Full-stack observability with actually useful AI | Grafana Cloud

Our generous forever free tier includes the full platform, including the AI Assistant, for 3 users with 10k metrics, 50GB logs, and 50GB traces.

Built on open standards like Prometheus and OpenTelemetry, Grafana Cloud includes Kubernetes Monitoring, Application Observability, Incident Response, plus the AI-powered Grafana Assistant. Get started with our generous free tier today.
Create free account

Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

e-automate Frequently Asked Questions

Q: What kinds of users and organization types does e-automate work with?
Q: What languages does e-automate support in their product?
Q: What kind of support options does e-automate offer?
Q: What other applications or services does e-automate integrate with?
Q: What type of training does e-automate provide?

e-automate Product Features

Business Management

Billing & Invoicing
Employee Management
Financial Management
Inventory Management
Purchasing
Vendor Management
CRM
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Scheduling
Time & Expense Tracking
Training Management

Print Management

Device Status Monitoring
Cost Tracking
Guest Printing
Environmental Metrics
Mobile Printing
Multi-Printer Support
Multiple Authentication Methods
Print Billing
Print Job Deletion
Print Job Routing
Remote Printing
Secure Print Job Release
Print Quotas / Limits
Reporting / Analytics

e-automate Verified User Reviews

Write a Review
  • Morgan B.
    COO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "It’s pretty awful"

    Posted 2023-10-12

    Pros: It covers billing requirements for office equipment dealers (metered usage). That’s it. Nothing else.

    Cons: Support is terrible, it takes a week to get a response. The software codebase is antiquated. API integrations are few, and documentation for theirs is quite poor, so integrating with current software is a challenge. The services that power the software are super glitchy, some having to be started repeatedly for them to actually start.

    Overall: If usage based billing is in your business model, there’s limited options, so you get what you get. 😥 Rumor has been a new entrant would be coming to the market (last 3 years).

    Read More...
  • Previous
  • You're on page 1
  • Next