Audience
Organizations that need a visitor management system for managing customer flow via virtual queues and enabling social distancing.
About VirtuaQ
virtual queuing system promotes social distancing by eliminating wait lines by enabling customers to queue via smartphones, track queue progress & arrive at the store closest to their turn.
Features / Benefits: Benefits:
- Safe distance compliance - Customers can queue from anywhere, on any device.
- No shared touching areas - Fully contact-less usage for customers, staff and delivery partners.
- Easy setup - No hardware or software installation, 10-min setup.
- Keep customers engaged - Keep customers informed with SMS and notifications.
Other Popular Alternatives & Related Software
Waitwhile
Waitwhile is a smart waitlist and scheduling platform that helps 20000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a powerful API to integrate with. Forever free to use for 100 guests per month.
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MeQue
Enable your customers to plan their store visits and enhance their customer journey with MeQue queue management system. MeQue allows social distancing while still maintaining customer experience and operational efficiency with virtual queuing, scheduled appointments and contactless online order pickups. No matter what the situation is around, we understand how important is the customer experience and that you want your customers to be safe, happy and stress-free. Give your customers an easy, flexible and interactive appointment scheduling through any channel. Provide automated notifications & 2-way communication to avoid any onsite wait times. Ease your customer management and improve service quality. Make customer journeys more efficient by eliminating lines & speed up transactions. Enable your customers to join the queue from any location and get real time alerts on their wait time and position wherever they are. You can predict and plan better to focus on customer needs.
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QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
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Pricing
Starting Price:
$850
Pricing Details:
One year subscription price. Pay Per Use option also available.
Integrations
Company Information
Lucep
Founded: 2014
Singapore
virtuaq.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
Training
Documentation
Live Online
Webinars
Support
24/7 Live Support
Online
VirtuaQ Frequently Asked Questions
VirtuaQ Product Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
ID Scan
