Verint Text Analytics

Get insightful text analysis with machine learning that extracts, analyzes, and stores text. Train high-quality machine learning custom models without a single line of code with AutoML. Apply natural language understanding (NLU) to apps with Natural Language API. Use entity analysis to find and label fields within a document, including emails, chat, and social media, and then sentiment analysis to understand customer opinions to find actionable product and UX insights. Natural Language with speech-to-text API extracts insights from audio. Vision API adds optical character recognition (OCR) for scanned docs. Translation API understands sentiments in multiple languages. Use custom entity extraction to identify domain-specific entities within documents, many of which don’t appear in standard language models, without having to spend time or money on manual analysis. Train your own high-quality machine learning custom models to classify, extract, and detect sentiment.

Our AI-powered natural language processing technology can capture, analyze, and visualize insights from every channel of customer communication. Call transcriptions, chats, emails, support tickets, return claims, social media, and surveys. All in 47 languages! With Explorer, anyone can analyze open ended text responses in minutes. Explorer has an API that allows you to integrate your unstructured text data into your business intelligence ecosystem. Employee experience is the field of analyzing and determining factors that make employees happy and motivated. Our products help companies process, analyze and understand large amounts of unstructured natural language data in a short amount of time. An intuitive platform to build your custom bots fully suited to your business needs, with no coding needed. Minutes to start for immediate efficiency gains. The Gavagai API is a collection of semantic analysis tools supporting 47 languages. Access our easy to use endpoints immediately.