Audience
Sales teams and anyone requiring a solution to change accents in real-time using AI
About Tomato.ai
AI-powered voice filter clarifies offshore agent voices as they speak, resulting in improved CSAT and sales metrics. Tomato.ai provides AI accent-softening for clearer agent calls. As agents speak with an Indian, Filipino, or other accents, customers hear them pronouncing words more like native speakers. This improves intelligibility and reduces customer frustration. Compared to accent training, the AI voice filter produces better results, faster. Enhancing the intelligibility of offshore agents in real-time, using a speech filter, results in a better overall customer experience. Lowering the abuse offshore agents encounter, due to their accents, improves the likelihood that agents will stay on the job. Improving the offshore customer experience makes it possible to offshore more, saving on costs. Plus it increases sales metrics. Improving the intelligibility of agents using a voice filter makes it possible to hire candidates who otherwise would not be hireable.
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Tomato.ai
United States
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