Audience

IT teams, Managed Service Providers, System Integrators

About Support Fusion

Support Fusion is a zero-code integration platform built for Managed Service Providers (MSPs) who work with enterprise clients. Our software automates ticket sync between ITSM platforms (like ServiceNow, Jira, Zendesk) and MSP PSA tools (like ConnectWise, Autotask, HaloPSA). We enable bi-directional syncing of tickets, statuses, comments, and attachments - so both sides stay up to date without double handling. MSPs save hours each week, avoid SLA breaches, and get accurate reporting without manual effort.

Designed for mid-to-large MSPs serving enterprise accounts, Support Fusion eliminates rework and unlocks growth by turning support data into structured service intelligence. Get started in minutes with prebuilt connectors and guided setup - no custom scripts or development needed.

Pricing

Starting Price:
$500
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Support Fusion
Founded: 2025
Australia
www.suppfusion.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Videos
Support
Online

Support Fusion Frequently Asked Questions

Q: What kinds of users and organization types does Support Fusion work with?
Q: What languages does Support Fusion support in their product?
Q: What kind of support options does Support Fusion offer?
Q: What other applications or services does Support Fusion integrate with?
Q: What type of training does Support Fusion provide?
Q: Does Support Fusion offer a free trial?
Q: How much does Support Fusion cost?

Support Fusion Product Features

Service Desk

Change Management
Self Service Portal
Procurement Management
Remote Control
Mobile Access
Incident Management
SLA Management
IT Asset Management
Knowledge Base
CMDB