Advanced Customer Information System (A-CIS)
Knowledge is power. In today’s fast-paced world, real-time information is central to customer satisfaction. Wabtec’s Advanced Customer Information System (A-CIS) utilizes dynamic data and predictive analytics to inform rail riders of the latest status and enhance the transit experience.
Easy web-based operator graphical user interface supports: Scheduled and train proximity and arrival messages, Ad Hoc audio and visual messages, Live audio announcements, Integrated text-to-speech, Message templates and macros,
API-based message management capability, Mobile operator interface for remote and on-station operator announcements.
Wabtec’s A-CIS monitors servers, station control units, and audio/visual components for failures to alert operators and maintenance staff: Servers, Station Control Units Servers, Serial and IP signs, Connected Audio Equipment – DSPs and Amplifiers, Integrated Subsystems.
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Passio
Passio offers a modular, all-in-one transit and mobility technology platform for agencies, campuses, and institutions, delivering solutions for real-time passenger information, vehicle tracking, passenger counting, onboard amenities (WiFi, LED/voice announcements), rider apps, ID-card validation, contact tracing, feedback collection, and operations management. It combines on-board hardware and cloud-based software so operators can manage fixed-route, shuttle, or on-demand transit as well as parking or campus mobility programs through a unified system. With tools like their passenger app (Passio GO), agencies can communicate stops, routes, ETA, and service updates; the tech supports automatic passenger counting and real-time analytics to give transit agencies data on ridership, costs, utilization, and budget validation. It also supports on-demand and paratransit workflows thanks to the acquisition of ParaPlan, integrating scheduling, dispatching, and NEMT.
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Peak Transit
Peak Transit offers customizable Computer-Aided Dispatch and Automatic Vehicle Location (CAD/AVL) software, intuitive passenger applications, and advanced hardware solutions to optimize fleet management and enhance rider experiences. Their fixed-route CAD/AVL system enables efficient fleet oversight from a centralized dashboard, facilitating real-time vehicle tracking, schedule adherence, and resource allocation. Custom-branded mobile apps provide passengers with real-time transit updates, improving communication and satisfaction. Mobile Data Terminals (MDTs) empower drivers with tools to enhance performance and communication, including access to schedules, alerts, and on-vehicle hardware status. Automatic Voice Announcements deliver clear, inclusive passenger alerts, ensuring accessibility and compliance with transit regulations.
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Modeshift
We help transit agencies update their legacy fare collection and CAD/AVL systems to improve efficiency, increase ridership and provide adequate service with best in class, custom branded apps. Modeshift is a US company that specializes in serving small and mid-sized cities that are often neglected by bigger tech providers. Give citizens both mobile ticketing and trip planning in one app, for a smart public transit experience. Providing a system that works, an intelligent transport system leads to increased usage and satisfaction among riders. We help agencies see better adoption rates and as a result, an increased fare collection ratio. Make data-driven decisions for every aspect of public transit. Optimize the system based on real-time insights & save valuable resources. Make public transit the preferred method of transportation in your city. Create a seamless user experience.
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