Audience
Healthcare entrepreneurs and brands seeking a solution that seamlessly combines online storefronts, virtual care, e‑prescribing and fulfillment under one roof
About Rimo Health
Rimo Health is a vendor‑agnostic telehealth and ecommerce platform that powers direct‑to‑consumer healthcare brands with a fully integrated solution for patient acquisition, clinical care, and medication fulfillment. Built with a dedicated codebase for unlimited customization, it delivers an end‑to‑end patient experience, from branded online storefronts and intake forms through HIPAA‑compliant virtual consultations and provider matching to e‑prescribing, pharmacy integration, and door‑to‑door medication delivery, all within a single, secure environment. The platform includes a doctor portal, patient portal with standard and customizable intakes, subscription and treatment management dashboards, automated provider matching based on licensing and specialty, lab ordering and results integration, analytics and data export tools, and seamless connections to any payment processor or pharmacy network without hidden markups.
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Rimo Health Verified User Reviews
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"Lies on Lies" Posted 2026-04-06
Pros: Nothing the platform did not make me happy i have nothing good to say about them please read the cons listed below.
Cons: Hidden fees they never disclose upfront, then they lock you in so you can't bring your own doctor or pharmacy or leave without a fight. On top of that they claim to be HIPAA compliant and they absolutely are not. Stay far away total bait and switch.
Overall: Bad, bad experience. Honestly one of the worst I've had dealing with a company in this space. From start to finish it felt like I was dealing with an operation that has no idea what they're doing behind the scenes and is just hoping nobody notices.The management is horrible. Communication is a mess, nobody seems to be on the same page, and every time I tried to get a straight answer I got something different depending on who I talked to. Promises get made and then quietly broken. Timelines slip with no explanation. Issues that should take five minutes to resolve turn into days of back-and-forth, and half the time you're left chasing them instead of the other way around. That's not how a real business operates — that's how a side project operates while pretending to be a real business.
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