Audience
Healthcare providers requiring a tool to automate manual phone calls for their practice
About Opkit
Opkit uses AI to automate routine phone calls for medical practices, telehealth companies, and other leading healthcare provider organizations, eliminating manual work and human error. Initiate new phone call tasks whenever you need them, and get results in hours, not days. Collect up to 100 data points per call. Define objectives using strict data types such as string, boolean, currency, number, and more. Leverage Opkit to automate any recurring outbound phone call task, regardless of complexity or recipient. Run your practice with confidence knowing Opkit will get the job done, even when AI falls short. Opkit is HIPAA-compliant, SOC 2 Type 2 certified, and built on top of Amazon Web Services, the leading secure cloud. Review call results, recordings, and transcripts with ease from within any modern web browser. Create and export large numbers of tasks at once with convenient bulk upload and download functionality.
Other Popular Alternatives & Related Software
SimboConnect
SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed.
SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place.
SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.
Learn more
Hemingway
Hemingway is an AI-powered agent designed specifically for dental practices to enhance patient engagement and streamline administrative tasks. It offers features such as AI-powered reactivation, which automatically schedules patients who have left unbooked or become inactive back into the practice; an on-call receptionist that handles appointment requests at all hours to keep the calendar full; and automated rescheduling that adjusts appointments based on predefined rules. The platform's capabilities include intelligent texting, allowing the AI agent to communicate with patients about appointment times and bookings; a voice agent that coordinates seamlessly with patients over the phone; and AI web chat, which can be embedded on the practice's website to engage and acquire new patients. Hemingway integrates with various practice management systems and ensures privacy and security in all communications.
Learn more
Liine
Meet Liine, the AI-powered platform that simplifies and improves how healthcare practices acquire new patients. Run your healthcare practice like a healthcare business. Capture all phone and online inquiries in a single, intuitive platform. Respond to interested leads in minutes, not hours or days. Instantly turn website form submissions into inbound calls. Automatically capture all your key marketing and patient acquisition metrics. Stop guessing about why your practice is (or isn’t) growing. Manage front-line operations with the clarity and conviction that comes with data. Implement patient-centric phone messaging to improve conversion rates and patient experience. Leverage individual performance metrics to praise high performers. Reward staff members for booking more new patient appointments. Practices are 76% more effective at scheduling relevant new patient opportunities.
Learn more
Mend
Mend is an enterprise-grade patient engagement and telehealth platform designed to help healthcare organizations profitably scale their practice and care for more patients. Founded in 2014, Mend is on a mission to revolutionize healthcare delivery so that every patient can receive extraordinary care. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and colleagues, without concerns of violating HIPAA compliance or misplacing patient information. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
Mend's comprehensive platform works hand-in-hand with all major EHR and PMS software to facilitate more than 400,000 telehealth visits per month, increase patient satisfaction by up to 23%, reduce no-show rates as low as 4%, radically improve staff productivity, and help providers drive more revenue through better patient attendance.
Learn more
Company Information
Opkit
United States
www.opkit.co
Videos and Screen Captures
Other Useful Business Software
Run applications fast and securely in a fully managed environment
Run frontend and backend services, batch jobs, deploy websites and applications, and queue processing workloads without the need to manage infrastructure.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Online
