Audience

Small businesses, mid-sized companies, and enterprises seeking modern, AI-powered contact center solutions and customer experience management. Industries include banking, healthcare, HR, retail, hospitality, real estate, automotive, and SaaS providers that require multilingual chat, voice agents, appointment booking, and omnichannel customer support.

About Nexivo

Nexivo is a modern, cloud-native, AI-powered contact center platform, built by Corecognitics to handle customer engagement across chat, voice, SMS, WhatsApp, and web channels. Multilingual AI agents manage inquiries, bookings, and call routing, supporting 100+ languages and providing seamless integration with WhatsApp and Microsoft Teams for reduced wait times and higher first-contact resolution. Nexivo features live transfers, cloud dashboards, auto-transcripts, and analytics to boost agent productivity and deliver a personalized, scalable customer experience for remote and office teams.

Pricing

Starting Price:
$10/month

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Core Cognitics
United Kingdom
nexivo.corecognitics.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support

Nexivo Frequently Asked Questions

Q: What kinds of users and organization types does Nexivo work with?
Q: What languages does Nexivo support in their product?
Q: What kind of support options does Nexivo offer?
Q: What type of training does Nexivo provide?
Q: How much does Nexivo cost?

Nexivo Product Features

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis