Runnr.ai
Runnr.ai is a conversational AI platform tailored for the hospitality industry, designed to automate and enhance guest communication throughout the entire guest journey, from booking to checkout. By integrating with property management systems and other hospitality software, Runnr.ai enables proactive messaging via WhatsApp or SMS, achieving a 98% open rate and 65% guest engagement. It supports real-time translation across over 100 languages, allowing guests to communicate in their preferred language while staff receive messages in theirs, thereby eliminating language barriers and enhancing guest satisfaction. Runnr.ai's unified inbox consolidates all guest interactions from various channels, such as WhatsApp, SMS, Booking.com, and webchat, into a single interface, streamlining communication and reducing the need for time-consuming calls and emails.
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HotelFriend
HotelFriend is a hotel management software (PMS) for hospitality businesses that unites property management, booking and channel management, POS, event management, and guest experience tools in an all-in-one platform
It covers the organization of work, direct room & service sales, simplifies the processes of serving guests, making their stay at the hotel even more comfortable. It gives an ability to manage the sales online from any device in any part of the world, analyze guest behavior and increase the income.
HotelFriend was founded in 2017 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 700+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.
We make sure that you are 100% in compliance with the latest regulations, including GoBD
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ZAFIRO TV
ZAFIRO TV is a comprehensive IPTV solution designed to enhance the guest experience in hospitality settings. It offers a fully customizable interface that aligns with the hotel's branding, providing guests with access to a wide range of entertainment options, including live TV channels, on-demand content, and streaming services. The system supports integration with various devices, allowing guests to stream personal content directly to in-room TVs. Built on a cloud-based architecture over Amazon Web Services (AWS), ZAFIRO TV ensures scalability, reliability, and security. It also features centralized management tools for hotel staff, enabling efficient content updates and system monitoring. Additional functionalities include personalized welcome messages, access to hotel services, and the ability to generate additional revenue through targeted promotions and in-room purchases. ZAFIRO TV is compatible with various network infrastructures.
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GuestTek OneView Media
GuestTek's OneView Media is a comprehensive in-room entertainment solution designed to enhance guest experiences in the hospitality industry. It offers a range of services, including free-to-guest IPTV with a variety of premium channels and an interactive program guide, as well as on-demand options that allow hotels to control movie selections, music, and pricing. The platform supports integrated TV options through LG and Samsung, eliminating the need for set-top boxes and reducing in-room cabling requirements. Additionally, OneView Media provides features like hotel messaging, advertising space, and a customizable user interface that aligns with the hotel's branding. It also includes solutions such as myMedia, enabling guests to connect personal devices to in-room TVs, and OneView MVP, which offers over-the-top applications and other features for properties with Coax or IP infrastructure.
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