Dameware Remote Support
A remote IT administration and management software lets you remotely control Windows, Mac OS X, and Linux computers so you can quickly support thousands of end users without having to leave your desk. Dameware is a complete remote assistance solution that includes a desktop remote control and the ability to administer Windows tasks remotely from a single, central console. Use remote access to reboot systems, start/stop services and processes, copy/delete files, view and clear event logs, and more. Offers system tools and TCP utilities to remotely troubleshoot computers without having to launch a full remote control session. Manage multiple AD domains, groups, and users. Remotely unlock user accounts, reset passwords, and edit Group Policy.
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Dameware Remote Everywhere
SolarWinds® Dameware Remote Everywhere (DRE) provides a powerful remote support solution for IT professionals to access nearly any platform or device to solve issues quickly. It delivers clear visibility and communication capabilities to solve technical problems fast and delight end users. Packed with all the features of premium, expensive solutions, DRE offers powerful tools, reporting, and session monitoring at an affordable price.
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Screen Anytime
Screen Anytime is software designed to automatically record screen activities of whole user sessions, RDP/Citrix/RemoteApp sessions of PC/Server/VM, and create video log files for auditing and monitoring purposes. It is like a security camera, but for screen.
Based on a special SSCV3 codec, the videos are compressed to very small size which allows long term recording possible. The recorded files include detailed information including the date, time, duration, and user activity in both video and searchable text formats. The recorder can be run with user permission, but stealth mode is also offered as an option to discreetly record screen activities.
Screen Anytime offers a 60-day free trial to evaluate local record/replay, server/client structure, HTTP access, and many other features. Whether you need to track employee productivity, ensure compliance with company policies, or monitor computer usage for security purposes, Screen Anytime is the perfect solution.
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LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support solution for PCs, Macs, and mobile devices, designed to help IT teams deliver fast technical assistance while ensuring secure, reliable sessions for both technicians and end users. Built for small IT helpdesks through to large enterprise organizations, LogMeIn Rescue provides the flexibility needed to remotely support employees and customers and to effectively enable remote work.
LogMeIn Rescue supports seamless access across major platforms and incorporates strong security measures such as permission-based controls, PIN code validation, and 256-bit AES encryption. Its centralized admin console offers streamlined oversight with features like session recording and real-time monitoring, while branding options help organizations tailor the support experience. Trusted globally with over one billion remote sessions, LogMeIn Rescue helps IT teams resolve issues quickly and maintain efficient, high-quality support operations.
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