Infor Customer Experience Suite

Infor Rhythm® for Commerce delivers a seamless online shopping experience that is fully integrated to select Infor® ERP solutions, providing real-time pricing and availability. The platform’s content management components enable companies to use existing staff to easily create scalable yet personalized experiences. Eliminate tech team engagements for future Infor ERP and Rhythm integrations or upgrades. Enrich product assortments using a central hub of product data also known as a product information management tool. Infor Rhythm provides Cycleurope with the ability to easily customize regional e-commerce sites ensuring they are positioned to serve the needs of multiple markets without having to make any compromises. Cycleurope delivers the best possible customer experiences in an omni-channel environment and tells the story of their products in a rich and consistent way which is essential if you want satisfied and returning customers.

Infor CRM is more than just a database, it's a full view of your customer interactions. Infor Customer Relationship Management (CRM) software provides a view of every customer touch point across an organization’s sales, marketing, customer service, and support teams. Rich customer profiles and sales productivity tools can help users to identify opportunities to maximize the impact of each interaction and streamline sales activities. Drive accurate forecasting, informed decision making, and effective team and territory management with a robust selection of analytics, sales management tools, and proactive alerts. Infor CRM is a cloud-based application that includes sales, customer service, marketing analytics, and reporting; and integrates easily with Infor ERP solutions, Birst® Networked BI, other products in Infor’s Customer Experience Suite, and more. Manage the full customer lifecycle in one environment, capitalize on future sales opportunities, and deliver exceptional experiences.