Audience
Small teams and solo founders
About Helploom
Helploom is a lightweight, affordable customer support tool made for solo founders and small teams. It adds a fast live chat widget to your site, captures leads, and keeps conversations organized in a shared inbox. Setup is a tiny copy-paste script and there’s an API to identify users. Plans include a free tier, AI Assist credits, and human-first priority support from the founder. Everything is designed to stay simple, useful, and budget-friendly so you can build direct relationships with customers without the bloat or high cost of enterprise tools.
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Pricing
Starting Price:
$39/month
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Helploom
Founded: 2025
India
helploom.com
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Product Details
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