Audience
Businesses searching for a Customer Service solution
About HelpShelf
HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to rely upon. Reducing support requests is all about surfacing the right content at the right time. Simply connect the resources your company uses, and HelpShelf will do the rest. Your SaaS or web app probably contains dozens of pages. HelpShelf learns what people are searching for and consuming on each page and and then optimises content suggestions for your future users.
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Pricing
Starting Price:
$25 per month
Integrations
Company Information
HelpShelf
United Kingdom
helpshelf.co
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Live migration and automatic failover keep workloads online through maintenance. One free e2-micro VM every month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
Support
Phone Support
Online
HelpShelf Frequently Asked Questions
HelpShelf Product Features
Customer Service
Knowledge Base
Live Chat
Self Service Portal
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Performance Metrics
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
HelpShelf Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Cool software for a help center." Posted 2020-04-21
Pros: Such a good way to implement multiple methods for support chats. Really cool idea and super simple to set up.
Cons: I wish there was more integration options available for live chat.
Overall: Overall it's very good and reliable to use on any website if you want to showcase all the ways to provide support to users.
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