Functional Finance

Insuresoft's Diamond Billing solution is designed to provide insurers with accurate, real-time data and self-service capabilities for agents and policyholders. It allows agents to manage their business and policyholders to oversee their coverage at their convenience. The system automates routine tasks, ensuring they are managed appropriately, and accommodates real-time pay plan changes across multiple payment options. It efficiently handles tasks such as non-paid cancellations and reinstatements, optimizing service efforts and enhancing policyholder satisfaction. The configurable design satisfies the distinct needs of agents and policyholders, enabling the implementation of pay plans that work for clients and allowing real-time pay plan changes mid-term, giving clients control over their payment options. Diamond Billing offers a variety of payment methods, including mobile, web, credit card, EFT, checks, or cash.

Certifi's William is an intelligent automated premium billing and payments platform that performs all the functions of membership accounting, payment management, collections, and remittance for digital benefits-based billing. William enables 100% electronic billing transactions in complex billing scenarios, including payer-sponsored marketplaces for group and individual populations, as well as unique populations like Medicare Advantage and Medicaid. As a true enterprise-class accounting system, William offers GAAP-compliant reporting with clear audit trails for general ledger management. All customer-facing bills, reports, portals, and tools are branded to be consistent with your organization's brand. The platform delivers rules-based delinquency and termination communications, from notification to policy suspension and termination. Consumers and employers can set up individual or recurring payments using their preferred payment methods.