Audience
E-GENE ITSM is tailored for organizations of all sizes that require standardized, auditable IT service management based on ITIL practices. As South Korea’s first no-code/low-code ITSM solution provider, STEG serves a broad range of clients across financial institutions, public sector agencies, and private enterprises. Its flexible platform also supports non-IT departments such as HR, administration, and compliance, enabling company-wide process management and digital transformation.
About E-GENE ITSM
E-GENE ITSM is a cloud-based no-code/low-code IT service management solution developed by STEG. Built on ITIL best practices, it streamlines core ITSM processes such as incident, request, change, and configuration management within a single integrated platform. With flexible customization tools and powerful automation, E-GENE ITSM helps organizations enhance operational efficiency while maintaining compliance.
Key Features
• No-code/Low-code platform: Easily configure workflows, forms, and user interfaces without coding.
• ITIL-compliant modules: Includes service request, incident, change, and configuration management.
• Customizable UI tools: Use built-in Form Designer, List Manager, and dashboard tools to tailor the experience.
• Workflow automation: Streamline complex processes and reduce manual tasks.
