Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages.
Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale.
Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.
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Dialpad Connect
Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
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LiveWebinar
LiveWebinar is a cloud-based tool that helps users manage online webinars, meetings, training, live streaming, chats, screen sharing, social media broadcasting and high definition (HD) recording via web browsers. The fully-customizable solution allows users to change logos, room colors, design layouts, as well as to create personalized registration forms to match their business' brand identity, and control email delivery and report designs.
LiveWebinar lets users broadcast events, webinars and training on Facebook, YouTube, Vimeo, Periscope, external media sources and other social media platforms. Besides broadcasting, the platform allows screen sharing and remote desktop access across PC, Mac, and Android devices, and provides add-ons for Opera, Chrome and Safari browsers. Users can conduct live webinar tests, surveys and polls to gather information, research reactions, analyze feedback and gain insights for business decisions.
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