Captain Reviews in 2026

Audience

Restaurant chains interested in a tool to improve their dispatch operations and optimize delivery times

About Captain

Captain is the leading delivery management software for restaurant chains. Gain true visibility into your delivery operations while automating dispatch decisions and optimizing delivery times. Create the ultimate customer experience by creating the ultimate employee experience with Captain’s suite of apps that work alongside your current system to improve communication between each department, while keeping the customer informed of the status of their delivery order. See real-time driver and order location. Automate dispatch so you can focus on clients. Elevate the driver experience with an easy-to-use app. Give customers a branded tracking experience. Upgrade from FIFO to automated delivery-first order preparation. Deliver fresher food and reduce driver waiting time. Prepare orders right on time with Captain KDS. Track delivery performance with data-driven insights. Make better staffing, marketing, and training decisions with metrics.

Other Popular Alternatives & Related Software

Tookan

(18 Ratings)

Tookan is a SaaS based software which empowers businesses with Delivery Management and Route Optimization Services. Businesses can improve the operational efficiency of their delivery services with end-to-end route planning, rider allocation, automated dispatch and real-time tracking. Business interfaces powered by Tookan: 1. Central Dashboard: Manage your orders and track on-field personnel from a central dashboard. Powerful geo analytics also enable businesses to improve workforce productivity. 2. Customer app: Provide customers real time tracking of their orders with the delivery riders live location to create transparency and build trust. 3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed. 4. Manager app: Manage all orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers.

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OnTime 360

(2 Ratings)

OnTime 360 is an all-in-one software solution that is built to handle your custom delivery workflow. OnTime offers a powerful ready-to-use platform with a complete customer web portal, driver mobile app, dispatcher interface, and management suite. OnTime also comes with flexible add-on tools including open API, an EDI extension, a custom SDK, and prebuilt accounting software integrations to QuickBooks, FreshBooks, and XERO. OnTime offers you more features at a lower price, such as online order entry, easy billing, route optimization, proof of delivery, multi-stop routing tools, automatic notifications, and flexible customer pricing with automatic quotes. Get started with a 14-day free trial, no credit card needed! Or if you’d like a personalized tour through OnTime, book a live demonstration to see the software in action.

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Track-POD

Track-POD is a one-dashboard solution to all of your logistics challenges. 1. Plan and optimize thousands of pickups and drop-offs at once. Use our drag-and-drop route planner to import deliveries and collections. Optimize by time, distance, and expense. 2. Generate and print shipping labels. Have your drivers scan packages and items before departure and at the customer's location using our barcode scanner app. 3. Keep customers in the loop. You can share unlimited free email notifications to customers expecting their packages. Include a live tracking link and a dynamic ETA to eliminate all calls on delivery status. 4. Customize our Proof of Delivery template in PDF. We offer a customizable Proof of Delivery template with any subscription plan. Include unlimited custom fields and adjust the template to your needs. 5. Access 2 years of analytics. Delivery in Full, on Time (DIFOT), driver stats, planned vs actual time and distance, route costs, and more.

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Thrive Pizza Point-of-Sale

Thrive POS serves pizza and delivery restaurants. It combines point‑of‑sale, online ordering and delivery management in one package. Online ordering and delivery tools come standard at no extra charge. The built‑in delivery module includes strong driver dispatch and management tools. You can assign orders to drivers, track their location and status, and handle driver fees and tips. Thrive also integrates with Deliverect to pull in orders from DoorDash, Grubhub and other third‑party platforms, so you don’t need multiple tablets. A DoorDash Drive module lets you send orders directly to their drivers. The user interface makes it easy to see marketing data, update prices, run payroll and place orders. Thrive includes modules for loyalty marketing, enterprise reporting, table service, driver tracking and labor management. You can monitor drivers, hours worked and sales in real time. Request a demo to see how Thrive can help you manage and grow your restaurant.

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Pricing

Starting Price:

Free

Free Version:

Free Version available.

Integrations

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Ratings/Reviews

Overall 0.0 / 5

ease 0.0 / 5

features 0.0 / 5

design 0.0 / 5

support 0.0 / 5

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Product Details

Platforms Supported

Cloud

Mac

iPhone

iPad

Android

Training

Documentation

Live Online

Videos

Support

Online

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