Audience
Companies in search of a cloud-based phone system with flexible workforce solutions
About CallSquad
CallSquad’s phone and workforce solutions enable companies to scale their customer-facing teams efficiently. Make and receive calls at your desk via you phone or computer. Make and receive calls on the move on your mobile app. Add and remove colleagues and give them different levels of access. Add and remove users and control how they make and receive calls. Connect to any of your systems without using a line of code. Control which calls get recorded and reviewed in real-time. Pay monthly for what you use with no long-term commitment. See how your team are performing with instant analysis. Create campaigns to organize activity and run simultaneously or one at a time. Callers see how they compare to their colleagues on any time period. Complex call queues are made light work of by CallSquad routing technologies. The system figures out when people need to be called with you having to.
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Pricing
Free Trial:
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Company Information
CallSquad
Founded: 2014
United States
callsquad.com
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Product Details
Platforms Supported
Cloud
Mac
Windows
Android
iPhone
iPad
Training
Documentation
Live Online
In Person
Support
Online
24/7 Live Support
CallSquad Frequently Asked Questions
CallSquad Product Features
Auto Dialer
Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Preview Dialer
Progressive Dialer
Surveys
Predictive Dialer
Inside Sales
Call List Management
Call Recording
Campaign Management
Dashboard
Data Management
Lead Capture
Lead Distribution
Lead Scoring
Performance Management
Auto-Dialing
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management
Call Transfer
