Audience
All kind of businesses having customer support
About BotGenuity
BotGenuity is an AI chatbot building platform that enables the creation of conversational chatbots designed to automate and personalize customer service. Users can integrate their company’s help documents, web pages, or internal content, allowing the chatbot to provide instant answers around the clock. BotGenuity offers the flexibility to deploy these chatbots on websites or integrate them with platforms like Slack and over 2000 other APIs through Custom Tools. This platform democratizes chatbot creation, making it accessible for enhancing customer support and various other use cases.
Features:
- Widget customization
- Chat history & insights
- Collect & export leads
- Embed on unlimited websites
- Powered by GPT-3.5 or GPT-4
- Slack integration
- Auto source refresh
- Custom functions
- Unbranded chat widgets
- Custom domain
- PII Anonymization
- Rate limiting
Other Popular Alternatives & Related Software
Engati
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award.
It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling.
Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages.
Learn more
Chat Data
Chat Data is a platform that creates AI chatbots using your chosen data or data curated by the service. It allows you to integrate a chat widget on your website by either uploading a document or linking to your website. The resulting chatbot can respond to inquiries about the content it has been trained on. Employ our flexible chatbot widget, effortlessly embeddable anywhere, driven by the backend URL you supply. This method is not only supported but also encouraged, as it minimizes the impact on our computing resources. The Medical Chat models are pre-trained chatbot models developed using Chat Data. It is created with a meticulous selection of data sources curated by our platform to offer proficient chatbots specializing in human and veterinary medication. To ensure HIPAA compliance for our medical chat models, we refrain from retaining chat history involving chatbots within the medical chat models.
Learn more
WP-Chatbot
WP-Chatbot adds an OmniChat™ chat widget to your website. OmniChat by MobileMonkey is patent-pending technology for creating a single chatbot that works in multiple messaging platforms. The OmniChat widget is the fastest and simplest way to add live chat to your WordPress website, convert more leads, and engage your customers, even after they’ve left your website. One-click installation for WordPress. Live chat with visitors 24/7, even while you sleep. Single inbox for all incoming messages seamlessly integrated with Facebook Messenger, and native web chat conversations. Zero-hassle integration with powerful chatbot features. 100% integration with your Facebook Business Page and Facebook Messenger. WP-Chatbot is the most popular and powerful chatbot in the WordPress ecosystem, powering up tens of thousands of websites with live chat and web chat capabilities. Chatbot conversations built in WP-Chatbot work for users signed into Facebook Messenger, or not.
Learn more
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms.
Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support.
When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat.
Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.
Learn more
Pricing
Starting Price:
$19/month
Free Version:
Free Version available.
Integrations
Company Information
Cortenix
Founded: 2018
United States
www.cortenix.com
Videos and Screen Captures
Other Useful Business Software
Peer to Peer Recognition Brings Teams Together
Create a positive and energetic workplace environment with Motivosity, an innovative employee recognition and engagement platform. With Motivosity, employees can give each other small monetary bonuses for doing great things, promoting trust, collaboration, and appreciation in the workplace. The software solution comes with features such as an open-currency open-reward system, insights and analytics, dynamic organization chart, award programs, milestones, and more.
Product Details
Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online
BotGenuity Frequently Asked Questions
BotGenuity Product Features
Chatbot
Human Takeover
Reporting / Analytics
Call to Action
Context and Coherence
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Sentiment Analysis
Social Media Integration
