Ambient

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots. Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.

twine Ambient uses AI to take notes and summarize live meetings, Slack channels, and more, helping your team connect the dots. Automatically post Zoom meeting summaries to your feed. Automatically post daily digests of select Slack channels to your feed. Get automatic summaries of relevant news articles posted directly to your feed. twine Ambient makes it easy to distribute critical updates to your team and break down knowledge silos. Ambient uses AI to automatically summarize Zoom recordings, Slack channels, news articles, and more, and distributes these updates via a single feed. Ambient makes it dead simple to record, summarize, and share Zoom & team meetings. Preserve the learnings from your most important team meetings. Ambient brings shared context to your team leading to better decisions and higher productivity. Increase the shelf life and reach by auto-summarizing and sharing the learnings.