Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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AWS Outposts
AWS Outposts is a fully managed service that offers the same AWS infrastructure, AWS services, APIs, and tools to virtually any datacenter, co-location space, or on-premises facility for a truly consistent hybrid experience. AWS Outposts is ideal for workloads that require low latency access to on-premises systems, local data processing, data residency, and migration of applications with local system interdependencies. AWS compute, storage, database, and other services run locally on Outposts, and you can access the full range of AWS services available in the Region to build, manage, and scale your on-premises applications using familiar AWS services and tools. Coming soon, a VMware variant of AWS Outposts will be available. VMware Cloud on AWS Outposts delivers a fully managed VMware Software-Defined Data Center (SDDC) running on AWS Outposts infrastructure on premises.
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Affirm
Affirm is a pay-over-time solution that helps remove price as a barrier for shoppers, enabling merchants to see an 85% increase in average order value and 20% repeat purchase rate. Affirm’s mobile-friendly, omnichannel solution is optimized for e-commerce, in-store transactions, and telesales. Affirm provides the tools merchants need to easily integrate pay-over-time options for shoppers.
Here's how it works:
1. Your customer enters a few top-of-mind pieces of information for a real-time decision.
2. Flexible payments. Customers pick their payment plan, with options ranging from 3‑36 months.
3. We settle within one business day and take on risk, from costly chargebacks to fraud. Zero risk to you.
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Amazon ElastiCache
Amazon ElastiCache allows you to seamlessly set up, run, and scale popular open-Source compatible in-memory data stores in the cloud. Build data-intensive apps or boost the performance of your existing databases by retrieving data from high throughput and low latency in-memory data stores. Amazon ElastiCache is a popular choice for real-time use cases like Caching, Session Stores, Gaming, Geospatial Services, Real-Time Analytics, and Queuing. Amazon ElastiCache offers fully managed Redis and Memcached for your most demanding applications that require sub-millisecond response times. Amazon ElastiCache works as an in-memory data store and cache to support the most demanding applications requiring sub-millisecond response times. By utilizing an end-to-end optimized stack running on customer-dedicated nodes, Amazon ElastiCache provides secure, blazing-fast performance.
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