Best Live Chat Software

FROGED transforms the way companies connect with their customers by combining Human Touch + AI in one secure omnichannel platform. We help businesses deliver smarter, faster, and more personalized interactions—always putting people at the center of technology. With full visibility, traceability, and control, FROGED empowers agents and managers with centralized data to drive efficiency, productivity, and new revenue opportunities. Our solutions include: 1. Unified Omnichannel Inbox: All conversations, all channels, one place—without losing context or personalization. 2. Mass Campaigns & Conversational Marketing: Reach more customers with segmentation and hyper-personalization, turning one-to-many messages into meaningful one-to-one conversations. 3. AI Copilot, Agentic AI & AI Workflows: From summarizing interactions and automating Tier 1 support to creating custom workflows that integrate seamlessly with your tools.

You can have certainty that the person you are engaging with is who they claim to be. Nivo uses a combination of security, authentication and identity verification controls including biometric AI and encryption. Nivo’s e-signing has been approved by leading lawyers. Because of our extensive security controls and Onfido’s biometric identity verification AI, our e-signatures classify as Advanced Electronic Signatures under EU regulations and provide additional confidence which most e-signing providers lack. Financial institutions often use email to transfer customer data to partner organizations, sending large files on email chains. This opens the doors to data breaches. ‍ With Nivo’s Business-to-Business messaging, a provider can select which documents their intermediaries need, and provide access from one centralized copy.