Best Competitive Intelligence Software

irdeye is the #1 AI platform for Hyperlocal Marketing®, purpose-built for multi-location brands. Over 150,000 businesses rely on Birdeye’s intelligent AI agents to run marketing and drive business outcomes. Birdeye helps multi-location brands enhance online reputation, engage customers across social, search, and web, and gain real-time insights into consumers and competitors — all to boost leads & increase foot traffic, reduce costs, and grow revenue. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of innovators from Google, Amazon, Salesforce, and Yahoo and is backed by the who’s who of Silicon Valley, including Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Social insights for the world's most impactful brands. Your reputation is everything. Make sure it’s protected, globally. Talkwalker is your extra set of eyes and ears. Its AI powered analysis provides real time insights into what's happening on all social channels and online media, across 187 languages. This enables you to quickly identify issues and complaints before a crisis hits. Benchmark your brand and campaigns with our proven KPI frameworks. Measure sentiment and brand health. Connect social efforts to real business results and provide your management with instant reports. Compare your results to the competition, across every channel. Discover what customers really think about your brands and products in real time. Maximize the social performance of your communication campaigns with data-driven technology. Find the best stories and the true influencers to boost your brand power. With Quick Search, spot the trending stories on your brand and industry, in real time.

SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately.

Boostly is a professional online reputation management service focused on helping businesses improve their ratings and grow customer traffic across popular review platforms. They support major sites such as Trustpilot, Google Maps, TripAdvisor, Yelp, Airbnb, and more. Boostly’s process begins with analyzing a business’s current reputation, followed by developing and implementing a customized strategy to address negative feedback and increase positive reviews. Their team actively manages reviews and monitors progress to ensure sustained improvements. Pricing varies by platform, with each review priced according to platform norms and minimum review requirements. Boostly’s case studies show significant rating improvements for restaurants, dental clinics, and hotels through genuine reviews from real users over several months.

Help businesses capitalize on the high ROI that 'Near Me' conversions have by offering them a solid location marketing solution. With Uberall, your company can directly impact the online to offline journey and drive recurring revenue. How do you help your clients win local customers, now that 4 out of 5 of them search online before visiting a store? With Uberall, you can create total ‘near me’ brand experiences for your clients while opening up new revenue streams for your business. Real-time management of store location data across all search platforms, mapping systems, and media channels that drive sales. Social reviews produce an impact directly influencing sales at the local level. Proactively engage consumers on all platforms in real-time. Convert online searches into in-person sales. Leverage the power of search engines with optimized store pages that will boost SEO for every location.