TeamInboxZoho
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ThreadThread Magic
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Related Products
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About
Team collaboration made easy with shared inboxes. Create common inboxes for your teams and give them the comfort of working in a transparent workspace. Stay informed on what's happening in your team all the time. Connect your team's email addresses to shared inboxes so each conversation is visible to every team member added to that inbox. TeamInbox gives you what you need for smart collaboration, all in one place. Conduct parallel discussions with your team about complex conversation so you can send out precise responses every time. An empty inbox is always satisfying. Assign thread to the person responsible, archive them once you're done replying, snooze threads of less priority, and thus have a cleared space. Since every thread can have an owner and each team member can clearly see who is working on what, your team can avoid doubling up on the same tasks. Save yourself the confusion of switching between multiple applications: channel your conversations to TeamInbox to streamline.
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About
Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and teams that want a shared inbox solution for email
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Audience
Managed Service Providers (MSPs) seeking to automate ticket handling, triage, and chat workflows with AI to increase technician efficiency and service quality without adding overhead
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationZoho
Founded: 1996
India
www.zoho.com/teaminbox/
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Company InformationThread Magic
Founded: 2019
United States
www.getthread.com
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Categories |
Categories |
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Integrations
Autotask PSA
ConnectWise PSA
HaloPSA
Mail360
Zoho Directory
Zoho Mail
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Integrations
Autotask PSA
ConnectWise PSA
HaloPSA
Mail360
Zoho Directory
Zoho Mail
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