Obihai

Obihai

Polycom
+
+

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About

Nextiva is an AI-powered Unified Customer Experience Management (Unified-CXM) platform that helps businesses acquire, retain, and grow customers through seamless, personalized interactions. It unifies voice, chat, messaging, social, email, video, and reviews into one platform, eliminating silos and improving collaboration across teams. With patented customer journey orchestration, companies gain real-time insights and automate workflows that improve customer retention while lowering costs. Built-in AI and automation simplify self-service, optimize agent productivity, and deliver measurable efficiency. Nextiva’s workforce engagement tools reduce attrition, boost performance, and connect front-line employees with back-office teams. Trusted by thousands of innovative companies worldwide, and recognized as a Strong Performer in Gartner’s 2025 “Voice of the Customer” CCaaS report, Nextiva is redefining how businesses deliver meaningful customer experiences.

About

Your system runs in the cloud using Obihai IP phones as your end points. With a premise-based system, all the equipment stays in the office and you can choose how and when to use VoIP. Configure RingCentral and Nextiva BYOD services using the OBiTALK portal as the conduit for the set-up of not only basic SIP registration but also for more advanced functions like assigning extension monitoring / Busy Lamp Field. Save money on phone calls. Use Google Voice with the OBi and enjoy free calls inside the USA and Canada. Call Internationally at amazingly low rates to over 150 destinations. E.g. 1¢ per minute to China, India and Mexico – with no connection fee. In 1969, we had customers traveling out of town on business. Neil Armstrong and Buzz Aldrin, along with their team at NASA, were on a mission…to the moon. And they took our headsets with them. That was more than 50 years ago, and you should see what we're up to now.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Nextiva is ideal for enterprises and growing businesses seeking a unified, AI-powered platform to optimize customer journeys, boost workforce productivity, and deliver exceptional experiences across every channel

Audience

Companies that need business phone service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$19.95 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Nextiva
Founded: 2008
United States
www.nextiva.com

Company Information

Polycom
Founded: 1990
United States
www.obitalk.com/obinet/

Alternatives

Alternatives

magicJack

magicJack

magicJack Vocaltec
RingCentral RingEX

RingCentral RingEX

RingCentral
RingCentral RingEX

RingCentral RingEX

RingCentral
Verizon One Talk

Verizon One Talk

Verizon Business
Ring4

Ring4

yourVirtualSIM

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

Active Directory
AuguTech
Bitrix24
Clio
Flip
Google Voice
HubSpot Operations Hub
Humhealth
ITP
Liine
Macaw AMS
Okta
Operata
Rippling
SalesExec
SalesStreamliner
Salesforce
Tenfold
Xinix
Zendesk

Integrations

Active Directory
AuguTech
Bitrix24
Clio
Flip
Google Voice
HubSpot Operations Hub
Humhealth
ITP
Liine
Macaw AMS
Okta
Operata
Rippling
SalesExec
SalesStreamliner
Salesforce
Tenfold
Xinix
Zendesk
Claim Nextiva and update features and information
Claim Nextiva and update features and information
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Claim Obihai and update features and information