Aspect WorkforceAspect, an Alvaria Brand
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Verint Workforce ManagementVerint
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Related Products
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About
Elevate your employee engagement and maximize contact center productivity without increasing cost. Aspect Workforce (formerly Alvaria Workforce & Aspect Workforce Management) gives you the tools your organization needs to maximize efficiency, monitor, improve and reward agent performance and reduce turnover. Starting with our market-leading workforce optimization capabilities, the WEM Suite adds employee-centric agent experience capabilities such as game mechanics. The result of this combination is the most powerful, most comprehensive workforce engagement solution in the market. Employ Aspect Workforce to get the most from your contact center technology, whether your team is working on-site, remotely on-the-go or in a work-from-home setting. Choose the tools you need from our WEM portfolio and start achieving high-quality customer interactions, better customer experiences and more engaged agents — all at a lower operating cost.
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About
Get to know the workforce management (WFM) solution with the highest customer satisfaction ratings in the industry. It’s WFM made easy. Powerful workforce management software improves both the customer and the employee experience while helping your organization achieve its goals.
We’ve reimagined how to make WFM software easy to use in an increasingly complex environment. You can trust that the right people are scheduled at the right time and maintain the focus on the needs of the customers.
We’ve removed the complexity without removing the features you depend on. Our modern, cloud-based interface is optimized to make common tasks easy. We understand the importance of making an interface that is familiar and intuitive. Our seamless interface supports all the capabilities you need while delivering an enhanced experience. Are you ready for streamlined visualizations that allow workforce managers to see all they need without toggling screens?
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For companies looking for a management app to engage workforce concerns and activities
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Audience
Companies interested in powerful workforce management software
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAspect, an Alvaria Brand
Founded: 2021
United States
www.aspect.com
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Company InformationVerint
Founded: 1994
United States
www.verint.com/workforce-management-solutions-wfm-software/
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Categories |
Categories |
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Integrations
Aspect Performance
Aspect Quality
Chatterbox
Dialpad Connect
Level AI
Talkdesk
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Integrations
Aspect Performance
Aspect Quality
Chatterbox
Dialpad Connect
Level AI
Talkdesk
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