Seismic Knowledge Integrations

Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide.

Slack is a cloud-based project collaboration and team interaction software solution specially designed to seamlessly facilitate communication across organizations. Featuring powerful tools and services integrated into a single platform, Slack provides private channels to promote interaction within smaller teams, direct channels to help send messages directly to colleagues, and public channels that enables members across organizations to start conversations. Available on Mac, Windows, Android, and iOS apps, Slack offers a plethora of features that include chat, file sharing, collaborative workspace, real-time notifications, two-way audio and video, screen sharing, document imaging, activity tracking and logging, and more.

Dropbox Business is more than just secure file storage—it’s a smart workspace where teams, tools, and content come together. Create, store, and share cloud content from Google Docs, Sheets, and Slides, Microsoft Office files, and Dropbox Paper alongside traditional files in Dropbox. Dropbox Spaces brings your files and cloud content together, so that your PowerPoints can live next to your Google Docs, Trello boards, and whatever tools your team wants to use. Easily access your team’s work from your computer, mobile device, or any web browser. Keep your team’s files and the conversations about them in the same place by connecting tools like Slack and Zoom. Intelligently suggested files and folders keep your team one step ahead by giving everyone the content they need, when they need it. A secure, distributed infrastructure—plus admin tools for control and visibility—keep your company’s data safe on Dropbox.

Trello helps teams work more collaboratively and get more done. Trello’s boards, lists, and cards enable teams to organize and prioritize projects in a fun, flexible, and rewarding way. Whether it’s for work, a side project or even the next family vacation, Trello helps your team stay organized. Dive into the details by adding comments, attachments, due dates, and more directly to Trello cards. Collaborate on projects from beginning to end. Let the robots do the work! Boost productivity by unleashing the power of automation across your entire team with Butler, and remove tedious tasks from your to-do lists. Use Trello the way your team works best. We’ve got the flexibility & features to fit any team’s style. It’s easy to get your team up and running with Trello. We’ve collected all of the boards and tools your team needs to succeed in one handy resource. Integrate the apps your team already uses directly into your workflow.

Store, sign, and secure your content on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle. ✓ Unlock the value of your content with AI: Pair top AI models with your organization’s content to find information, extract insights, build custom AI agents, and automate the work that slows you down ✓ Get unlimited collaboration: Create, manage, and share files from anywhere, with anyone ✓ Protect your content: Secure your sensitive files and data, thanks to granular access controls, intelligent threat detection, and adherence to stringent compliance requirements ✓ Scale with 1,500+ integrations: Work from anywhere across all your team’s favorite apps and extend the power of Box with APIs

Evernote is a powerful productivity platform designed to help you capture, organize, and remember everything in one place. It brings together notes, tasks, calendars, and files so you can manage both personal and professional projects effortlessly. With flexible organization tools, users can structure information in a way that matches how they think and work. Evernote syncs across devices, ensuring your content is always accessible whenever you need it. Built-in search makes finding important notes fast and intuitive, even in large libraries. AI-powered features help users summarize content, surface relevant information, and work more efficiently. Whether you’re planning, researching, or brainstorming, Evernote acts as a reliable second brain.

Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.

Google Chrome is a fast, secure, and user-friendly web browser designed to help people get more done online. Built by Google, Chrome combines speed, performance, and simplicity across desktop and mobile devices. The browser includes built-in AI features like Gemini in Chrome, which helps users understand content, manage tasks, and work more efficiently directly from their tabs. Chrome integrates powerful tools such as Google Search, Google Lens, and autofill to streamline everyday browsing. Advanced security features like Safe Browsing, Password Manager, and Safety Check help protect users from threats and keep data secure. Chrome syncs seamlessly across devices, allowing access to bookmarks, passwords, and tabs anywhere. With frequent automatic updates, Chrome stays optimized with the latest features and performance improvements.

Safari is the best way to experience the internet on all your Apple devices. It brings robust customization options, powerful privacy protections, and industry-leading battery life — so you can browse how you like, when you like. And when it comes to speed, it’s the world’s fastest browser. Safari now includes new personalization options including a customizable start page and even more third-party extensions. The reimagined start page gives you the power to set a custom background image and fine-tune your browser window with your favorite features — like Reading List, Favorites, iCloud Tabs, Siri Suggestions, and even a Privacy Report. Safari Extensions add functionality to your browser to help you explore the web the way you want. Find and add your favorite extensions in the dedicated Safari section on the App Store. With a blazing-fast JavaScript engine, Safari is the world’s fastest browser.

Store, share, and access your files from any device. Your first 15 GB of storage are free. With Drive Enterprise, businesses only pay for the storage employees use. It comes with Google Docs, Sheets, and Slides — and works seamlessly with Microsoft Office. Keep photos, stories, designs, drawings, recordings, videos, and more. Your first 15 GB of storage are free with a Google Account. Your files in Drive can be reached from any smartphone, tablet, or computer. So wherever you go, your files follow. You can quickly invite others to view, download, and collaborate on all the files you want–no email attachment needed. Get started with Drive for free.

GitHub is the world’s most secure, most scalable, and most loved developer platform. Join millions of developers and businesses building the software that powers the world. Build with the world’s most innovative communities, backed by our best tools, support, and services. If you manage multiple contributors , there’s a free option: GitHub Team for Open Source. We also run GitHub Sponsors, where we help fund your work. The Pack is back. We’ve partnered up to give students and teachers free access to the best developer tools—for the school year and beyond. Work for a government-recognized nonprofit, association, or 501(c)(3)? Get a discounted Organization account on us.

Mozilla Firefox is a free, open-source web browser developed by the Mozilla Foundation, a non-profit organization dedicated to internet health and privacy. Designed to prioritize user privacy and security, Firefox offers features like Total Cookie Protection, which provides outstanding privacy by default. The browser includes tools such as Firefox View, allowing users to see tabs open on other devices and access recent history, and built-in PDF editing capabilities, enabling form edits directly within the browser. Available across various platforms, including Windows, macOS, Linux, Android, and iOS, Firefox ensures a consistent and secure browsing experience. Its commitment to user-centric development and transparency makes it a preferred choice for those seeking a trustworthy alternative to proprietary browsers.

Confluence by Atlassian is a leading content collaboration software for modern teams. It empowers teams to create, share, and collaborate on projects in one place, easily publish and access company information, capture, store and grow team's knowledge, and so much more. Confluence is also available on mobile, enabling teams to track team activity, give feedback, and stay in sync regardless of device.

Jira Service Management (formerly Jira Service Desk) empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management to meet your unique needs. Empower every team, from IT to HR to legal, to set up a service desk quickly and continuously adapt at scale. Deliver great service experiences fast - without the complexity of traditional ITSM solutions. Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes. Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, with a complete audit trail for every change.

We believe people should be able to speak freely, share opinions, foster open dialogue, and that creative freedom leads to new voices, formats and possibilities. We believe everyone should have easy, open access to information and that video is a powerful force for education, building understanding, and documenting world events, big and small. We believe everyone should have a chance to be discovered, build a business and succeed on their own terms, and that people—not gatekeepers—decide what’s popular. We believe everyone should be able to find communities of support, break down barriers, transcend borders and come together around shared interests and passions. Check out YouTube for Business and YouTube Ads.

Effortlessly create impactful team sites. Collaboratively create engaging, high-quality sites for your team, project or event. The sites look great on every screen, from desktop to smartphone. All without learning design or programming. Create a site, no programming or design skills needed. Sites makes it simple to exhibit your team's work, with easy access to all your content from G Suite - whether it's a Drive folder, Doc, or even shared Calendar.

The Seismic Enablement Cloud is a comprehensive platform designed to enhance sales, marketing, and customer success teams' ability to engage and convert customers. It offers a range of features including content management, sales training, and coaching tools to ensure that teams have the right resources at the right time. With powerful analytics, Seismic enables users to track engagement and optimize performance by delivering insights into content effectiveness and team activities. The platform leverages AI and machine learning to provide personalized content recommendations and streamline workflows, making it easier for teams to collaborate and drive revenue growth. By unifying enablement functions, Seismic helps organizations improve sales effectiveness, accelerate the buyer's journey, and ultimately achieve better business outcomes.

Bring your brand to life in stores. Streamline communications and task management to align your teams, boost store execution, and create a seamless customer journey. Execution usually breaks down because communication breaks down. And yet most brands still manage their fleet of stores through endless email, countless documents, and antiquated technology.