Alternatives to SaleSmartly
Compare SaleSmartly alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to SaleSmartly in 2026. Compare features, ratings, user reviews, pricing, and more from SaleSmartly competitors and alternatives in order to make an informed decision for your business.
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1
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
2
Local Measure Engage
Local Measure
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat. -
3
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
4
uContact
net2phone
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution. uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams. Our robust, full-featured platform includes: • Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding • Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR • Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings • Automation - Chat Bots, Form Creator, Workflow DesignerStarting Price: $59.99/month/user -
5
Lime Connect
Lime Connect (formerly Userlike)
Lime Connect (formerly Userlike) is Germany’s leading platform for AI-powered customer messaging and support automation. All messages from your website, WhatsApp, or any preferred messaging channel are centralized in the Message Center, where professional features such as live translations, file sharing, and video calls enhance customer interactions. Connect AI allows you to deploy autonomous AI Agents that handle up to 70% of customer requests independently, while the AI Copilot assists your service team by summarizing conversations, suggesting answers, and providing relevant knowledge in real time. Automate processes with Workflows, update integrated systems, and deliver seamless support across all channels. Lime Connect is developed and hosted in Germany, making it a GDPR-compliant softwareStarting Price: $90.00 per month -
6
Gupshup
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging servicesStarting Price: $0.01 -
7
Engati
Engati Technologies
The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels - WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, and private labeling. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and engage your customers in 50+ languages. -
8
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
9
Keybe SmartChat
Keybe
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions. -
10
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
11
Sunshine Conversations
Zendesk
The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.Starting Price: $145 per month -
12
DooPage
DooPage
DooPage is a software company based in Vietnam that provides a smart new generation messenger-based omnichannel CRM solution which helps unify, centralize and simplify daily operations of businesses in managing customer conversation channels such as Facebook, Instagram, Shopee, Zalo, Web Live Chat and also Call Center and Email (WhatsApp, Line, Viber, and Google Business Message are in beta). We support by default pick-up pool and can be configured to run round-robin. We merge all different message types into a single stream chronologically, so all comments, chat messages, feedback, and reviews… will be treated as a message from customers. Create a quick reply template for a faster-repeated response. In advance usage, users can also trigger a chatbot scenario manually. The traditional call is displayed as an audio message in the same thread of other chat messages. Users are able to accept or make a call directly on the screen where they are chatting with customers. -
13
URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
14
Sanoflow
Sanodoc Technologies
Unify your customer conversations across popular messaging apps like WhatsApp and Facebook Messenger with our all-in-one omnichannel platform for seamless conversational sales, promotional messaging, and enhanced customer service. Robust business messaging platform for driving sales & customer experience. Connect with customers via WhatsApp, Messenger, Instagram, and more using a single omnichannel platform. Enhance your communication and deliver a consistent, unified customer experience. -
15
Umnico
Umnico
The ultimate omnichannel messaging solution that combines over 25 business messengers and social media in one chat-center and provides a capability of customer relationship management system, empowered by automation, so you can raise your sales and boost customer support performance with the same resources. Umnico Inbox consolidates messages from all communication channels in one window, so your managers do not need to switch between different apps and tabs. Free online chat widget for websites — Umnico Live Chat allows a brand to answer customer questions and assist in check out in real time. A chat widget on your site is also a proven way to reduce the expenses on phone support. Social CRM allow you to engage your customers and prospects wherever is convenient for them: on WhatsApp, Facebook, Instagram, or other social media with a single CRM for small businesses. It will allow your team to segment, track and analyze all interactions with your clients in one place.Starting Price: $7 per month -
16
SendSeven
SendSeven
SendSeven is a unified messaging and customer engagement platform that connects WhatsApp, Telegram, SMS, Email, Messenger, Instagram, and Live Chat through one REST API and one shared inbox. Core capabilities: • Multi-channel inbox — all conversations from 7 channels in one place with team assignments, tags, and notes • Campaign builder — WhatsApp broadcasts, SMS campaigns, email newsletters and browser push with segmentation and scheduling • AI chatbot — learns from your knowledge base, four hybrid modes with smart human handoff • REST API & webhooks — send and receive across all channels with one endpoint, real-time notifications • Analytics — message costs, delivery rates, performance tracking Credit-based pricing from €9/month. No per-user fees. Unlimited contacts. Free inbound. API-only plan available. GDPR-compliant. EU servers (Frankfurt). Made in Germany. 14-day free trial to test with 100 free messages.Starting Price: €9 per month -
17
Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
18
Whaticket
Whaticket
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.Starting Price: $109 per month -
19
360 Textolic
360 Degree Cloud Technologies Private Limited
360 Textolic is a powerful multichannel messaging solution that enables sales, marketing, and support teams to engage customers directly from their CRM. It supports over 11 communication channels, including SMS, WhatsApp, RCS, Telegram, and Messenger — all managed from a unified platform. With features like bulk and one-to-one messaging, automated scheduling, no-code chatbots, and CRM integration, Textolic helps teams improve response rates and streamline communication without switching tools. Users can personalize campaigns, automate follow-ups, and measure performance with built-in reports and analytics. Ideal for companies using Salesforce, HubSpot, or Zoho, 360 Textolic reduces operational overhead and simplifies outreach at scale. Businesses worldwide rely on it for faster, smarter, and more personalized customer engagement. -
20
Sinch Engage
Sinch
Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.Starting Price: 499€ per month -
21
Chattigo
chattigo
Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.Starting Price: $95/month -
22
DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
23
AnyChat
AnyChat
AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.Starting Price: $9.99 per year -
24
Adereso Helpdesk
Adereso
Centralize your Sales, Service or Support channels on a single screen Adereso Help Desk is the omnichannel platform that optimazes all your Customer Experience processes by reducing costs, automating operations, and controlling your team's performance. Connect the most popular channels to our App With our ticket system, no message is left unanswered. Offer personalized attention for each case. You'll be able to connect Facebook, Messenger, Chat en Vivo, E-mail, Twitter, WhatsApp and more altogether. With our helpdesk you will never lose the thread of the conversation. Each ticket has a record of conversations, so you won't have to ask the same question twice. Unifying tickets from different channels is easy with Adereso Helpdesk, take the conversation from one channel to another with our omnichannel function without any trouble. Send and receive images or files, such as a screenshot or a Facebook sticker. Adereso Helpdesk makes your conversations more dynamic. -
25
AI Chatbot Support
AI Chatbot Support
AI Chatbot Support is a leader in customer service technology, offering a sophisticated fusion of autonomous AI and live chat solutions that redefine customer interactions. Our platform integrates with a wide range of communication channels, including websites, social media, and messaging apps, through an intelligent AI chatbot that continuously learns from your content and interactions. Support Dashboard AI Chatbot Support provides customer support across multiple channels. Our dashboard—accessible via web, desktop, and mobile devices—allows businesses to manage customer interactions from a single, centralized interface. To train your AI chatbot and deploy it across various channels, including your website, Facebook Messenger, Instagram, WhatsApp, Slack, Viber, Zalo, Telegram, OpenCart, Zendesk, WeChat and more. Our dashboard is packed with AI live chat agent support tools (like reply suggestions, grammar...), autonomous AI chatbot, notifications & technologiesStarting Price: $40/month -
26
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
27
Alcméon
Alcméon
With Alcméon’s cloud technology, use Facebook Messenger, Messages for iOS or WhatsApp as a new powerful customer service, messaging marketing or conversational commerce channel. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Business Chat, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. Alcméon's back office has been designed to be easily connected to our clients information systems and CRMs : Salesforce, Oracle, Zendesk, Efficy. Dedicated customer success manager, on-line and off-line training, office hours, clients only events. Alcméon is connected to the biggest messaging & social media APIs : Facebook, Instagram, Twitter, Messenger, WhatsApp, Apple Messages, WeChat, Google My Business and works closely with their technical teams to add their new business features as quickly as possible. -
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1440
1440
The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce. -
29
Franz
Franz
Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.Starting Price: $3.99 per month -
30
Callbell
Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.Starting Price: $15 per month -
31
Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
32
widening.io
NERDCOM AIIO
Widening.io is an AI-powered customer communication and marketing platform that unifies chats, calls, emails, and campaigns into a single, intelligent workspace. Designed to enhance customer experience from the very first minute, it helps businesses engage clients instantly across WhatsApp, Instagram, Messenger, and other channels. The platform combines CRM data, automation, and real-time analytics to deliver personalized and impactful communication. With AI-driven bots and workflows, Widening.io enables automated customer journeys that drive 3x more revenue while maintaining human-like responsiveness. Its Business Marketing Suite supports segmentation, campaign management, and unified inbox capabilities for seamless collaboration. Trusted by global brands like Toyota, Decathlon, McDonald’s, and Radisson, Widening.io empowers teams to scale marketing, sales, and support with speed and precision.Starting Price: $49/month -
33
Qiscus
Qiscus
Engage your customers through 20+ channels in one platform and give the best customer experience with Qiscus. Convert leads, handle complaints, and market your products with our features. Multiple Channels are integrated into one dashboard, WhatsApp, Facebook, Instagram, LiveChat, and many more. Put a chat widget on your website and mobile apps. Complete analytics about your customers, agents, and channels. Integrate with many other systems for automation and scaling. Thousands of businesses have delighted millions of customers with Qiscus’ solutions, conquering competition with cutting-edge innovation. Maximize customers’ trust in every part of their journey. Remove lead leakages and slow responses. Welcome your customers on one unified platform and manage their profiles with CRM. Answer inquiries, introduce your product and segmentize customers with CRM and tagging. Provide efficient and structured support with multichannel inbox.Starting Price: $50 per month -
34
Zendesk Connect
Zendesk
Add messaging to your website, mobile apps, and social channels so customers can reach you instantly. Customers expect great service across all channels. Messaging makes it easy to stay in touch with personalized and engaging interactions. With Zendesk, get messaging right out of the box or fully customize it to meet your needs. Have a continuous conversation across channels, so customers never have to repeat themselves. Help customers do more themselves using bots and integrations, letting agents jump in only when necessary. Use customer data to create rich, interactive conversations that are tailored to their needs. Answer Bot provides two distinct ways to enable customers to get help, even when agents aren't available. No coding is required and it's fully customizable. Add messaging and live chat to your website or mobile app, and leverage customer presence on social channels like WhatsApp or Facebook to deliver instant support without repetition.Starting Price: $153 per month -
35
HORISEN Business Messenger
HORISEN
All-in-one app for successful messaging campaigns and customer communication. HORISEN Business Messenger is a multi-award-winning platform for campaign management and omnichannel communication. It is a scalable, robust application for businesses of all types and sizes, built for professional Messaging and Marketing Technologists and Marketers. Business Messenger is a powerful turnkey application with all features needed for seamless communication across multiple channels, manageable from a single point. HORISEN Business Messenger enables brands to provide their customers with user-friendly and seamless experience across their preferable touchpoints. It is an all-in-one messaging technology solution for orchestrating seamless communication across multiple channels like SMS, WhatsApp, Telegram, Viber, Instagram, FB Messenger, Google Business Chat, RCS, Web Push, etc. With its powerful features, Messaging Technologists can take their messaging business to the next level. -
36
Sociocs
Sociocs
Sociocs is a customer communication tool for your business. It's a single shared inbox which supports Twilio SMS (including bulk messaging), Google Business Messages, Google Review Management, Telegram, WhatsApp Business, Website Forms, Click to Chat by Text/SMS plugin, along with other features. It also has integration with Zapier (and other platforms) to automate workflow with other systems.Starting Price: $20 per month -
37
Ticker
Securitec
Forget about using different Apps to chat with your customers. Centralize everything with Ticker! Improve your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Unify chats from WhatsApp, Instagram, Messenger and more in a single conversation thread. Get a 360 view of your customers without missing a thing. Create chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Create and manage your business products. Generate sales from your chats and keep track of your income in our CRM modules. Chat with your customers through their favorite messaging applications, such as WhatsApp, Instagram, Facebook Messenger or chat. Share enriched messages, attaching files or images, so they have accurate information.Starting Price: $9.99 per user per month -
38
PureSocial
Sixbell
Add social networks and digital messaging to your Genesys Contact Center. PureSocial is the cloud solution to enrich your Genesys contact center with a 100% omnichannel vision. By integrating social networks and digital messaging, you can expand the capabilities of your current Contact Center. Add powerful features to improve the experience of your customers and increase the productivity of your agents. With PureSocial you can incorporate Twitter, Facebook, Instagram, YouTube, Linkedin, Messenger, SMS and WhatsApp in less than 24 hours and only with a few clicks on your Genesys Cloud. -
39
Gesprek
Gesprek
Elevate your social commerce to the next level. Gesprek is a conversational marketing tool that will supercharge your social media and messaging platforms into a well-oiled selling machine. Sell smarter, collaborate faster. Gesprek is an all-in-one messaging solution to generate, capture, and qualify leads and transform them into loyal customers. Close more deals with live chat. Activate and retain customers with interactive and personalized messages Provide real-time support with automation. Gesprek has everything you need to give your customer experience human touch. Gesprek empowers your sales and customer engagement teams to respond to messages across multiple platforms. Engage with customers on their favorite channel, whether on Facebook, Messenger, WhatsApp, WeChat, SMS, or even email or your website. Gesprek enables you to seamlessly manage your customers and qualify leads, all in one easy-to-read and user-friendly dashboard.Starting Price: $119 per month -
40
OnSync
OnSync
OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.Starting Price: $29/month -
41
imBee
imBee
imBee is a collaborative One Team Inbox that consolidates a vast majority of your Instant Messaging channels with over 300+ tools to optimize communication efficiency and improve customer relationships through effective conversational engagement. By providing best-in-class business tools and workflow automation, imBee ensures brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and support in one place, streamlining team efforts and helping to recover lost sales. imBee launched AiskBee in 2023, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution, revolutionizing customer engagement with dynamic customisation and leveraged AI capabilities. In line with international data security standards, ISO27001 certification and private cloud data security, imBee’s commitment to data security ensures the protection of users’ sensitive information.Starting Price: $588 HKD/month -
42
Cloodot
Cloodot
Cloodot is a customer experience management suite to manage chats and reviews from multiple online channels in one inbox. Multiple agents can collaborate and manage channels like WhatsApp, Google messages, and more which is not possible using original native apps. Life saver for customer relations agents easy and efficient customer management using custom template replies, reminders, tags, tasks, notes, etc. Secure, tension-free provision for customer relations agents to manage chats and reviews on all modern channels without giving them direct access to original platforms. Intelligence and accountability - Advanced analytics tools to get detailed insights into all your channels and your employees' performance.Starting Price: $39 per month -
43
NestDesk
NestScale
NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision. -
44
Atomic Chat
Atomic Chat
Atomic Chat is an AI-powered conversational platform designed to centralize and automate customer communication across multiple messaging channels, enabling businesses to engage, qualify, and convert leads through real-time interactions. It unifies conversations from platforms such as WhatsApp, Messenger, Instagram, and Telegram into a single inbox, allowing teams to manage all customer interactions efficiently while maintaining full visibility and control. It uses AI agents to handle conversations through text, voice, and even image inputs, providing human-like responses that can answer questions, qualify prospects, schedule appointments, and follow up automatically, 24/7. It supports automation of customer service workflows and sales processes, including lead scoring, re-engagement campaigns, and personalized messaging sequences that improve conversion rates and reduce manual workload.Starting Price: Free -
45
WeMine
WeMine
The solution for chat-based marketing and applications. Chat-apps such as Facebook Messenger, WeChat and WhatsApp have been picking up as the new wave for brands to market their services and products. It is a trinity of message dissemination, customer service and O2O applications. 80% of messages sent via chat-apps will be opened by your followers. Compared with traditional email marketing, chat-app provides unparalleled interaction which email cannot support while the followers’ interaction can be captured for improving sales and optimizing the customer journey. WAMP is written as "WeMine Analytics and Management Platform", which is an analysis and management platform developed by WeMine for instant messaging applications (Chat-apps, such as Messenger and WeChat). Companies can connect to Chat-apps through WAMP and easily operate online customer relationship management (SCRM), data collection, data analysis and marketing automation, etc., to achieve the goal of enhancing brand image. -
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BotSailor
BotSailor
BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller SystemStarting Price: $10.99 -
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Relay
Tentie
Send & receive text messages, set auto-responders, schedule notifications & accept payments using your existing business phone number. Respond to customer inquiries via SMS or Facebook Messenger so you can provide better support quicker. Automate important notifications like bill payment due dates, appointment reminders, etc. via text messaging. Segment your customers and send them targeted text messages to drive more sales. Charge customers, or create subscriptions within a text conversation. No need to switch between apps. 90% of text messages are read within 3 minutes. interact with customers, employees and contractors in real-time using mobile messages. Untether customer support from your website's "live chat" by giving customers the flexibility to message you anytime, even on the go. Create rule based drip campaigns to nurture first-time and VIP customers so you can grow your business.Starting Price: $50 per month -
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Simplify360
Simplify360
Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service. -
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Telegram
Telegram
Telegram messages are heavily encrypted and can self-destruct. Telegram lets you access your messages from multiple devices. Telegram delivers messages faster than any other application. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram servers are spread worldwide for security and speed. Telegram has an open API and protocol free for everyone. Telegram is free forever. No ads. No subscription fees. Telegram keeps your messages safe from hacker attacks. Telegram has no limits on the size of your media and chats. Help make messaging safe again – spread the word about Telegram. -
50
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month
