Repfabric Verified User Reviews

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  • Jeff H.
    Safety Specialist and Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Streamlining Sales Reports and CRM"

    Posted 2024-09-27

    Pros: Repfabric combined two programs into one for us, making both more efficient and effective for our sales people. All the necessary sales data is clean and available to our reps, making them more effective in planning their sales days. The CRM entry only asks for the necessary data, keeping our reps in the field longer.

    Cons: Learning how to pull the most effective reports has a bit of a learning curve.

    Overall: We tested and implemented several CRM platforms with little success before we found RepFabric. We have been with Repfabric for 5+ years now and have never looked back.

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  • A Repfabric User
    Outside Sales
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great to use on the go!"

    Posted 2024-09-26

    Pros: The best thing about RP for me is the mobile app. I am in Outside Sales, so gathering information is crucial. With all the information I gather in the day, it’s easy to use in between sales calls, so I don’t miss Anything.

    Also, using Siri Helps me get my information in the app, super fast!

    Cons: No cons. Sometimes the system updates and I’m unable to use, but I’ve noticed this is typically on the weekends.

    Overall: Great experience so far! It’s easy to use and A great resource for all the information at my fingertips.

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  • Dana S.
    Office Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great efficient system!"

    Posted 2024-09-26

    Pros: Everything possibly needed is within the system. The mobile app contains all information at your fingertips and helps you efficiently with cold calls all in one area

    Cons: Sometimes it’s too easy to duplicate info if you don’t spell a word or name exactly the same.

    Overall: Repfabric has improved our company’s overall efficiency. It has also helped with tracking leads and opportunities.

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  • A Repfabric User
    President
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Superior CRM for component sales"

    Posted 2024-08-06

    Pros: This tool is built for reps and their manufacturers. It allows you to directly manage your business, your principals needs, and your sales team.

    Cons: We need a revenue forecasting tool. That is in the works, but we want it yesterday :).

    Overall: Great! The team at RepFabric is accessible and open to feedback. They help us solve problems in a timely manner.

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  • A Repfabric User
    FSE
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Michael C RF review"

    Posted 2024-08-05

    Pros: Great Tool - really nice to access current sales numbers and forecasts etc at a couple clicks of a mouse!

    Cons: Not much negative to say really. great tool and very applicable for our business.

    Overall: Great tool - wouldn't really recommend changing much. Loading times could occasionally be a tad slow, but you get used to it ;).

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  • Sabrina P.
    CRM Admin
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Customer Service is Amazing"

    Posted 2024-07-19

    Pros: As a system admin. I like how you can keep track of all your tickets on their portal and you can see what stage your inquiry is at. Also everyone is friendly - especially Kim K, she is the best!

    Cons: Some tickets take much longer to get resolved than others.

    Overall: Overall the application is very useful at keeping our projects and customer database all in one place. Customer service is great and there are new features constantly being introduced.

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