Oracle Cloud CX Integrations

Hyland Intelligent Document Processing provides AI-powered document capture, classification and intelligent data extraction to reliably improve efficiency, accuracy and the speed of document processing.

Oracle Fusion Supply Chain Management (SCM) Analytics is a prebuilt cloud-native solution for Oracle Cloud SCM that helps supply chain professionals uncover underlying drivers to improve efficiency, reduce costs, and ensure customer satisfaction. Select your KPIs, get up and running quickly, and realize immediate business benefits. Explore our prebuilt content with your own data and start making better decisions faster. Analyze booking volume, backlog issues, and return reasons based on organization, customer, product, time, and order details. Ensure customer satisfaction by tracking KPIs such as percentage of on-time delivery, perfect order, shipped-in-full, on-hold orders, and more. Improve efficiency, revenue streams, and sales margins by analyzing cycle times from bookings to fulfillment to invoicing. Monitor performance against objectives with more than 400 best practice SCM KPIs.

Oracle University provides a comprehensive portfolio of training, certification, and digital adoption solutions to empower organizations to gain the skills and expertise they need to be successful with Oracle Cloud Infrastructure (OCI), Oracle Database, and Oracle Fusion Cloud and Industry Applications. Through personalized learning paths, role-specific courses, and hands-on labs, Oracle MyLearn provides extensive training to help you implement, administer, and leverage the full power of your Oracle Cloud technologies. Grow your expertise with Oracle Cloud technologies and enhance your career prospects by obtaining an official Oracle Certification. Oracle’s training and certification preparation courses allow you to develop in-demand skills, validate your knowledge, and showcase your expertise to boost your professional credibility. Empower your team to gain more confidence in the cloud with private customized training that can be tailored to your specific requirements.

MyLearn is a customizable, personalized training portal that enhances and speeds your learning of Oracle Cloud. Find the training you want, fast. Easily track your progress. Get course recommendations that best match your learning goals. Get it all, and more, on any device, from any location. Oracle MyLearn is a personalized learning platform offering a comprehensive suite of resources to help individuals and organizations enhance their skills with Oracle products and technologies. The platform provides access to digital courses, hands-on labs, live classes, and certifications, enabling users to accelerate cloud adoption, increase productivity, and transform their businesses. Courses are designed and developed to cover each topic in depth, using a microlearning format to ensure training is both comprehensive and easy to digest. With each product release, new courses are added so users can learn exactly how to use the latest enhancements.

Performance Navigator is a graphical PC tool designed for performance analysis and capacity modeling across various platforms, including IBM i, AIX/VIOS, Linux, Solaris, and HP-UX workloads on IBM Power Systems, Oracle, and HP servers. It collects historical performance data with minimal overhead by securely feeding data from collection services, NMON, and/or SAR to the Windows client nightly, updating system history files. The software offers thousands of graphs, custom reports, and features to assist with performance analysis, server consolidation, and upgrades. Its "What If" functionality allows users to model hypothetical scenarios to determine how capacity changes will impact server performance, facilitating precise capacity planning decisions. Additionally, Performance Navigator provides swift problem determination, enabling users to obtain comprehensive summaries of system issues in under two minutes. It supports various platforms.

Vanilla Forums allows you to create an online community that your customers or audience will love. Thousands of companies use our open source and hosted products to increase loyalty, brand advocacy and reduce customer service costs. Vanilla's customers are made of a broad group of organizations from around the world.

Deliver effortless self-service with personalized content at key points in the customer journey. Transform the technical content you already own into a great self-service experience. Deliver personalized, relevant and easy-to-find answers that customers need in your documentation portal, community, support site, and in your product. Enable your remote workforce by delivering real-time guidance that analyzes each support case and recommends contextually relevant technical content. Strengthen your product value and improve the customer experience by understanding areas of friction and how customers are engaging with your content. Zoomin integrates seamlessly with dozens of leading tools and platforms, providing a scalable solution that provides the product answers your customers need, effortlessly without your existing workflow.

Through a single platform, marketing organizations can manage and orchestrate all interactions with your customers across email, mobile, social, display, and the web. CMOs across all industries will be equipped with the ability to drive exceptional customer experiences across all marketing interactions and throughout the customer’s lifecycle. Make data from disparate sources useful, create precisely targeted audiences, and then empower customers to determine their own next experience by interacting with them in near real-time. Oracle Responsys empowers marketing teams with the tools to deliver the relevant, engaging experiences their customers demand across devices, channels, and lifecycles. Email marketers still face the challenge of leveraging customer data to personalize email, driving sustained engagement, and coordinating email marketing across disparate marketing channels. Oracle Responsys features award-winning email marketing capabilities.

Data Migrator is one of Oracle Fusion Cloud PLM tools. It is an end to end fully automated solution which extracts, transforms, migrates and validates data from Agile PLM and other PLM solutions to Oracle Fusion Cloud PLM in a timely and efficient manner.

Better operators for enterprise apps with a full application graph and declarative integration for both Kubernetes and legacy estate. Juju operator integration allows us to keep each operator as simple as possible, then compose them to create rich application graph topologies that support complex scenarios with a simple, consistent experience and much less YAML. The UNIX philosophy of ‘doing one thing well’ applies to large-scale operations code too, and the benefits of clarity and reuse are exactly the same. Small is beautiful. Juju allows you to adopt the operator pattern for your entire estate, including legacy apps. Model-driven operations dramatically reduce maintenance and operations costs for traditional workloads without re-platforming to K8s. Once charmed, legacy apps become multi-cloud ready, too. The Juju Operator Lifecycle Manager (OLM) uniquely supports both container and machine-based apps, with seamless integration between them.

We provide advanced technology solutions using blockchain technology to ensure security, transparency and efficiency in your business processes. Idealogic works with private and public blockchains, enhancing privacy or ensuring transparency accordingly, depending on the product’s requirements and business objectives. We create platforms for trading cryptocurrencies. CEX operates with a central authority, while DEX relies on blockchain technology for decentralized, peer-to-peer trading. We integrate blockchain in financial solutions to cut intermediaries, and into gaming ecosystems to provide tokenized assets and economies for in-game transactions. We use blockchain technology to develop smart contracts for various use cases in a range of industries, automating and enforcing agreements.

FloorManager is engineered to integrate the sales, operations and accounting departments of a residential flooring dealer into a single solution. ​All aspects of the job cycle are integrated into FloorManager. Beginning with the bar-coded sample checkout, request measure module and integration with popular estimation software. When its time to build a proposal, FloorManager moves swiftly into job activities such as purchase orders, work orders, invoices and job component management. JobRunner holds a full general ledger offering progress billing, accounts payable, and enterprise-level financial reporting. Enterprise Financials offers you drill-down capability and the ability to format your financial statements. Comparative statements for multiple periods and export options make enterprise financials a must-have for any residential flooring dealer.

Beginning with the lead pipeline, integration with FloorRight estimation software and efficient bid proposals, JobRunner moves swiftly into work in progress activities such as purchase orders, work orders, change orders and job component management. JobRunner holds a full general ledger offering project billing, accounts payable, WIP reporting and enterprise level drill down financial reporting. The Enterprise Job Cost module is automatically fed with job activity beginning with the contract value and original budget. Cost-to-date accruals and billings area also kept up to date enabling the controller to see a percentage of completion on all open jobs and to see the billings in excess of cost and cost in excess of billings on every project. JobRunner and Enterprise Job Cost reporting eliminate the time-consuming process of compiling WIP reports in a spreadsheet. Project level P&L reporting with detailed cost analysis is also possible with EJC.

CoreSite’s Open Cloud Exchange is your “easy button” for enterprise-class network connectivity services. Simplifying hybrid cloud and site-to-site interconnection management, the Open Cloud Exchange (OCX) cuts data and broadband costs, assures business continuity, and elevates cloud performance. The Open Cloud Exchange is a software-defined networking platform designed to take the complexity out of hybrid cloud interconnection. Order a port, virtual router, or ethernet virtual connection in minutes. Move data directly between clouds using Open Cloud Exchange virtual routing capabilities. The Open Cloud Exchange is offered at a flat rate, with month-to-month billing that eliminates vendor lock-in. Pricing is determined by the bandwidth (service rate) you designate. With the power to quickly recover mission-critical data through private connections to multiple clouds, you can establish the resilience you need to execute risk-reducing business.

inSTREAM is an Intelligent Document Processing (IDP) platform developed by Celaton, designed to automate and streamline repetitive and manually intensive business processes such as accounts payable, sales order processing, customer correspondence, and claims processing. Leveraging technologies like Artificial Intelligence (AI), Machine Learning (ML), Optical Character Recognition (OCR), and Robotic Process Automation (RPA), inSTREAM intelligently captures, recognizes, classifies, extracts, validates, and enriches data from various document types without the need for manual intervention. Its self-learning algorithms continually improve process automation, reducing manual effort, time, and cost. The platform integrates seamlessly with existing business systems, ensuring a streamlined end-to-end process. Delivered as a scalable Software-as-a-Service (SaaS) model, inSTREAM provides secure document archiving for easy access and compliance.