OpenText ZENworks Suite Integrations

If your staff spends more than 10% of its time running around trying to manage desktops and mobile devices, your life is a lot harder – and more expensive – than it should be. ZENworks Configuration Management increases user productivity with an identity-centric approach that focuses on users, devices, and locations to deliver the right resources to the right users. Integrated remote management so IT can control, view, chat, transfer files, and execute applications both inside and outside the corporate network. Discover IP-attached assets and obtain complete hardware and software inventory of endpoint devices. Implement modern device management features across Windows, iOS, and Android. Easily manage a hybrid workforce. No VPN connected needed to support endpoint devices. Leverage Apple DEP, Android Enterprise, and Microsoft Autopilot for devices.

ZENworks Asset Management combines sophisticated workstation inventory, network and device discovery, software management, license tracking, software usage, and contract management into a comprehensive asset management solution with a single, unified administration and management console. Micro Focus® ZENworks® Asset Management combines sophisticated workstation inventory, network and device discovery, software management, license tracking, software usage and contract management into a comprehensive asset management solution with a single, unified administration and management console. Improve license compliance and eliminate audit concerns by providing a complete, accurate view of software installations, accurate software usage data and sophisticated license reconciliation capabilities. Lower IT costs by gaining a comprehensive view of every IT asset in your organization and eliminating the risks of over- and under-purchasing.

Running a service desk is no vacation. It is often a hive of small annoyances and frustration as your technicians try to keep up with a torrent of user requests. Maybe it’s time to remodel. With ZENworks® Service Desk, you can turn your service desk into an oasis of calm that provides big benefits for the business. The business may view the service desk as something that’s there just to resolve user issues, but Information Technology Infrastructure Library (ITIL) best practices suggest a service desk should be much more. Service Desk not only provides support for incoming phone calls, email and web forms, it also gives your technicians the flexibility to respond to problems using a variety of options. In addition to telephone, email and web forms, service desk staff can interact with customers via text messaging and smartphone apps—they can even see their queue on their smartphone or on the web.

OpenText ZENworks Full Disk Encryption enables you to centrally enforce policies for encrypting entire hard disks on Windows 7, Windows 8, and Windows 10 machines in your organization. You manage them using the same web-based console and adaptive agent that you use for other ZENworks products. Protect your company data with the proven reliability of encrypting the entire hard disk drive. Ensure that encrypted devices remain easy to manage across the enterprise. You can remotely unlock devices that are protected by full disk encryption and keep users productive while they work remotely. Ensure that you meet critical industry guidelines and government regulations for protecting customer and patient data. Leverage your experience with ZENworks to reduce the cost of implementing Full Disk Encryption.

Enable automated processes for patch assessment, monitoring, and remediation. Apply patches up to 13 times faster without burdening your staff. Team workspaces enable you to create digital offices where local and global team members can gather online to coordinate their efforts. Monitor patch compliance, quickly identify and assess vulnerabilities, and automatically apply updates and patches to meet pre-defined standards. Patch Management watches your back, patching everything you’ve got on your network 24 hours a day, without the need for human intervention. With its unique policy-based approach, you set up the policies, define the actions, and then sit back and let ZENworks do the rest. ZENworks Patch Management includes fast, automatic patch deployment based on predefined policies, as well as the ability to customize tested patches as needed. It also supports phased rollouts to ensure smooth, error-free patch deployments to large numbers of systems.

OpenText ZENworks Endpoint Security Management provides fine-grained, policybased control over all your Windows desktop and mobile PCs—including the ability to automatically change security configurations depending on a user’s role and location. By creating and managing policies from a central console, ZENworks makes it possible to implement and enforce tightly controlled, highly adaptive security policies without placing any configuration or enforcement burden on end users. ZENworks Endpoint Security Management also features robust client selfdefense capabilities that provide assurance that security policies are not circumvented; in addition, it has a complete suite of monitoring, alert, reporting, and auditing tools. Bring comprehensive, centralized security to your most vulnerable IT assets—the mobile PCs at the edges of your organization.