Hosting.com Verified User Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A2 Hosting provides very poor service" Posted 2024-05-11
Pros: Nothing!!! A2 Hosting always updates us on open tickets, but we do not have access to the server. A2 Hosting lied by not opening a ticket to resolve the issue.
Cons: Dear Sir/Madam,
We sincerely apologize for the serious issues with our website, iaesprime dot com. The website is hosted by A2 Hosting, but the vendor is unwilling to cooperate. We are still unable to access the service. Due to the problem, A2 hosting does not provide any information or explanations. We contacted them several times, but A2 Hosting did not respond positively, despite the fact that they had not yet taken any action. A2 Hosting provides very poor service.
A2 Hosting always updates us on open tickets, but we do not have access to the server. A2 Hosting lied by not opening a ticket to resolve the issue.
We are currently working to create our journal "Computer Science and Information Technologies, ISSN 2722-323X, e-ISSN 2722-3221" from scratch at the new domain.
We sincerely regret any inconvenience this may have caused.Overall: A2 Hosting provides very poor service. A2 Hosting always updates us on open tickets, but we do not have access to the server. A2 Hosting lied by not opening a ticket to resolve the issue.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A2 Staisfied customer " Posted 2024-04-27
Pros: Fast trouble free performance. up time great , solid databases, flexible, fast support response time.
Cons: At this time I don't have anything to complain about.
Overall: Years of excellent service, trouble free performance. After 20 years of hosting sites on the net and using a lot of the popular providers. I stumbled across A2 and have been with them for years. My trust in their service means I don't have to.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Very nice" Posted 2024-04-25
Pros: Very nice, quick and helpful support I am thankful to you. I like their support and quickly they help me.
Cons: I didn't see anything bad or issues from their side.
Overall: Very nice, quick and helpful support I am thankful to you. They helped me and they solved my matter thank for them.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Unannounced complete lock-down remote of MySQL connections. SUPPORT TICKET now required to white-list ONE IP address. Wildcarding disabled. NO WARNING" Posted 2024-04-15
Pros: Their pricing is decent. Their support used to be decent, and even offered phone support. It isn't anymore though.
Cons: It is NOT OKAY for a company to unilaterally make changes to how hosting operates, neuter tools admins had before (leaving them there, but non-functional) and requiring a SUPPORT TICKET for what should be a basic cpanel change. Especially when I spent an HOUR trying to get your garbage "support" to pick up the phone on the day I found out about this unannounced change. I am sure you got "hacked" & I am sure it was because a customer had their server open to remote connections. Ultimately that is the customer's call to make. The better response to this would have been to test for brute-forcing on the MySQL port, and to firewall repeated failed attempts to log in -- which is what most hosts do. Ham-fistedly shutting down all remote connections, breaking the ability to wildcard, and removing functional control of my connections in cpanel, then expecting me to make a SUPPORT REQUEST every time an IP addresses changes is a clown show put on by amateurs. Your competitors aren't doing this. I'm leaving
Overall: Likely the company got bought out unannounced and they are cost cutting on their way to be another bargain basement garbage host. That, or they got "hacked" and are currently over-reacting to their poor infosec. Either way, I am taking my business elsewhere, as I am no longer receiving what I paid for.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Hassle-Free Hosting Solution for Small Businesses" Posted 2024-04-04
Pros: Price and easy to use.
Cons: No issues so far everything works well. Everything is good for me.
Overall: A2 Hosting is truly one of the most remarkable hosting services, boasting excellent support. I'm genuinely pleased with my decision to choose A2 Hosting as my service provider. I have two accounts due to the hassle-free solutions they provide. It's a fantastic opportunity for small businesses.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent value for an unbelievable price" Posted 2024-03-23
Pros: Very fast response and helpful so far with initial migration that I depended on jetpack for but turns out jetpack is pretty useless for everything I've paid for - they keep upselling you and require a full year payment which, I know, is a bad sign but being the same company as Wordpress I tried it. I won't renew it lol.
Cons: None yet but I am just migrating and so far so good.
Overall: Overall the price to value is very good, newer hardware available such as nvme storage and unlimited at that!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Excellent Service!" Posted 2024-03-20
Pros: Very fast customer service response. Willing to go the extra mile to help in any way they can. Very happy with the sales and service teams at A2 Hosting.
Cons: There isn't any at this point! Their service team is very knowledgeable.
Overall: I can't thank the support team enough for all the help with a seamless migration of my site from Bluehost. I was very surprised at how smooth it went. Thank you very much!
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Superior support" Posted 2024-02-13
Pros: Outstanding customer service, going way above and beyond making sure their customer is fully satisfied with their product and support. A2 Hosting is a stellar company to do business with competitive products, fair pricing and exceptional support.
Cons: I cannot think of any cons for this company. There is nothing I would like to see different.
Overall: Outstanding customer service, going way above and beyond making sure their customer is fully satisfied with their product and support. A2 Hosting is a stellar company to do business with competitive products, fair pricing and exceptional support.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"The gang that couldn't shoot straight" Posted 2024-02-10
Pros: It's cheap. That's all. It uses cPanel so they can't screw that up. If you are travelling, say in a hotel room and you lose your Wi-Fi signal, your support chat disconnects. Horrible.
Cons: 1 star is too many. For the last 6 interactions with A2 support (they average 1 per month) I needed to interact (not just open a ticket) with them 5 times on average to get the problem resolved. The last 2 interactions were necessary because of the migration A2 did and I had no opportunity to prevent. Unbelievable incompetence.
Overall: Can't wait to dump them. They are like a festering boil on the sole of your foot that you feel every single day. I sincerely regret going for the 4 year cheap price to trust my business to this circus.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"A2 Hosting" Posted 2021-02-10
Pros: Offers fast shared hosting
Excellent and responsive always online support. Sometimes even when solved, they keep the ticket alive awaiting in case you revert.
Help with migration.
Servers in key locations around the world suited to cater to customers from around the world
A2 Optimised plugin for WordPress helps any new user unfamiliar with WordPress by niftily configuring necessary protections and speed aspects
Many articles on different aspects of hosting available on its site.
The payment avenue used allows the option to pay in local currency. Cannot comment on price comparatively, but does give upfront discount on plans most times even without any couponCons: That it's based in the USA whose people voted someone like Trump (given his attitude tells about differently abled, women, benefitting from illegal migrants on his property even while gunning for them etc) as their President!!
Before renewal, I upgraded. They would not renew from the date of expiry of earlier product but cancelled and refunded for the remainder of its term. And then one of their team sent a second bill when the earlier term ended. It was quickly cancelled after some worried momentsOverall: Great option.
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Their hosting plans from shared hosting, VPS to dedicated hosting can accommodate your site as you grow; don't have to move.