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About

Customer session replays provide interaction data from mouse tracks, touch gestures, clicks and form interactions. Prioritize actions to optimize your CX based on real customer behavior on digital channels. Sometimes customer feedback isn’t enough. Gleaning insights from cryptic comments can be hard – and taking action can be even harder. With Verint Digital Behavior Analytics, seeing is believing. Digital Behavior Analytics natively integrates customer feedback and replays for instant clarity and a holistic picture of the customer experience. Connecting replays to important KPIs allows you to analyze actual customer experiences to quickly uncover pain points that negatively impact digital experiences and conversion.

About

Transform physical spaces into continuous visual consumer feedback sources. Numbers and metrics don't tell the whole story. Video enables marketing, product mgmt and product design to see the customers' journey. visitorX began as a research project into human behavior, originally funded by the National Science Foundation and operating under the name Perceive. Our mission is to understand the details of human behavior, in the real world, at huge scale. Since 2014 we have been developing breakthrough computer vision technology and today we are realizing the commercial value of our system in the enterprise. visitorX is the culmination of hundreds of hours of market research and pilots with customer experience innovators at organizations of all sizes. We're glad you're here and hope you'll join us on our journey as a team member, investor, or customer.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want onsite surveys and questionnaires to improve UX

Audience

Anyone who wants curated videos of their physical space

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Verint
Founded: 1994
United States
www.verint.com/voice-of-the-customer/digital-behavior-analytics/

Company Information

visitorX
Founded: 2016
United States
www.visitorx.com

Alternatives

isLucid

isLucid

Lucid Agreements

Alternatives

Dovetail

Dovetail

Dovetail Research

Categories

Categories

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

No info available.

Integrations

No info available.
Claim Verint Digital Behavior Analytics and update features and information
Claim Verint Digital Behavior Analytics and update features and information
Claim visitorX and update features and information
Claim visitorX and update features and information