Traject SocialTraject
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Verint SocialVerint
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Related Products
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About
Traject Social is a social media management software for agencies. Schedule posts, monitor mentions, and report on engagement.
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About
When customers engage with your brand over social media channels, they now expect a response. But not just any response. A response that is timely, solves their issue in-channel and leaves them feeling content. Verint Social enables your brand to deliver social customer service – through personalized conversations, smart automation and actionable insights – across all major platforms. Our intelligent, rules-based routing system and prioritization engine ensure that relevant conversations – based on identity and full conversational context – are distributed to the best individual, team, or bot based on a fully customized workflow to maintain your service SLAs. Verint Social provides the unique ability to seamlessly integrate agent-assisted service and bot-based automation in a single conversation facilitated by smooth bi-directional handoffs with historical context that boost agency efficiency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Digital Marketing Agencies, Brands, and In-House Marketers
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Audience
Companies of all sizes
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$49.00/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationTraject
Founded: 2010
United States
bytraject.com/software/social/
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Company InformationVerint
Founded: 1994
United States
verint.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Social Media Management Features
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
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Integrations
Facebook
Instagram
LinkedIn
X (Twitter)
Google Analytics
Pinterest
TikTok
Vimeo
YouTube
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Integrations
Facebook
Instagram
LinkedIn
X (Twitter)
Google Analytics
Pinterest
TikTok
Vimeo
YouTube
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