Upland Rant & RaveUpland Software
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Related Products
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About
Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback.
Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools.
Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with AI. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data.
40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly.
Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.
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About
Respond to customer feedback and close the loop efficiently with real-time alerts. See what customers are saying with data analysis, visualizations, and taxonomies tailored to your organization. Collect, analyze, and act on internal feedback to create champion employees that thrive on keeping customers happy. Create a seamless delivery process with proactive communications. Reduce call center volume and create a culture of customer care. Reduce operational cost with a digital-first approach. Easily capture multi-channel feedback from any point in the customer journey. Reduce cart abandonment and hear the voice of the ‘silent shopper’ with listening posts. Prevent churn and make service improvements with real-time feedback. Address tenant needs faster while reducing the volume and complexity of complaints. Reduce inbound calls and keep customers informed with proactive communications.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer-centric businesses that value customer feedback and use it to drive growth.
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Audience
Companies of all sizes seeking a tool to respond to customer feedback
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$56 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSurvicate
Founded: 2013
Poland
survicate.com
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Company InformationUpland Software
Founded: 2010
United States
uplandsoftware.com/rantandrave/
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Alternatives |
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Categories |
Categories |
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Customer Feedback Features
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Integrations
Adobe Marketo Engage
Braze
Customer.io
Drip
Fullstory
Gong
Intercom
Kit
Mailchimp
Microsoft Teams
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Integrations
Adobe Marketo Engage
Braze
Customer.io
Drip
Fullstory
Gong
Intercom
Kit
Mailchimp
Microsoft Teams
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