+
+

Related Products

  • KUKUI
    80 Ratings
    Visit Website
  • SurveySparrow
    3,013 Ratings
    Visit Website
  • GetResponse
    1,767 Ratings
    Visit Website
  • Podium
    2,101 Ratings
  • Aaniie
    74 Ratings
    Visit Website
  • Birdeye
    4,950 Ratings
    Visit Website
  • TinyPNG
    51 Ratings
    Visit Website
  • SalesTarget.ai
    42 Ratings
    Visit Website
  • Filecamp
    174 Ratings
    Visit Website
  • Logiwa IO
    44 Ratings
    Visit Website

About

SmartCustomer is a comprehensive review management platform that helps brands to elevate their online presence by collecting, monitoring, and sharing brand and product reviews. Businesses use SmartCustomer to easily gather authentic feedback and surface them across the channels that matter most, resulting in expanded visibility and the development of vital trust signals for buyers and AI commerce. Beyond review management, SmartCustomer provides deep customer feedback insights and NPS metrics to help brands make data-driven decisions and improve customer satisfaction. As an official Google Review partner, the platform enables businesses to leverage ratings to boost ad conversions, helping them stand out in search and shopping results, and optimize total ad performance. SmartCustomer currently supports over 60K brands in building connections based on trust and transparency.

About

Yotpo, the leading eCommerce marketing platform, helps thousands of brands accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty & referrals, SMS marketing, and more. Brands with Yotpo are empowered to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools you use every day, including Google, Instagram, top eCommerce platforms, and the rest of your tech stack.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

For businesses lookinh to source feedback and surface reviews across various channels

Audience

Ecommerce businesses and leading global brands

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SmartCustomer
Founded: 2006
United States
www.smartcustomer.com

Company Information

Yotpo
Founded: 2011
Israel
www.yotpo.com/

Alternatives

Alternatives

Attentive

Attentive

Attentive Mobile

Categories

Categories

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Review Management Features

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Social Media Marketing Features

Analytics
Automated Publishing
Contact Management
Content Management
Conversion Tracking
Customer Targeting
Keyword Filtering
Multi-Account Management
Post Scheduling

Integrations

BigCommerce
Facebook
Instagram
Magento
Shopify
X (Twitter)
Antavo
Bazaarvoice
Canopy
Integrate.io
Kimonix
Onehouse
Order Desk
Searchanise
Tapcart
UpCart
VideoWise
Whatmore
Yaguara
Zendesk

Integrations

BigCommerce
Facebook
Instagram
Magento
Shopify
X (Twitter)
Antavo
Bazaarvoice
Canopy
Integrate.io
Kimonix
Onehouse
Order Desk
Searchanise
Tapcart
UpCart
VideoWise
Whatmore
Yaguara
Zendesk
Claim SmartCustomer and update features and information
Claim SmartCustomer and update features and information
Claim Yotpo and update features and information
Claim Yotpo and update features and information