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About

Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.

About

Sigma energy and carbon management software will optimise your energy management and sustainability strategy with a structured, co-ordinated and integrated approach. Acting as a single data repository for your entire energy estate, Sigma simplifies the complexities of energy management. The innovative solution helps you to efficiently establish and drive your digital energy management strategy, cut your carbon emissions, implement new processes and policies, streamline resource and reduce overheads, all within one system. With data quality at the heart of the software, Sigma is a complete Monitoring and Targeting (M&T) solution which includes innovative meter data monitoring, validation, alerting and automated gap-filling capability. Sigma builds a robust data foundation with accurate, complete, consistent and timely data; providing a single version of the truth and the ability to deliver all reporting and compliance requirements with confidence. Sigma’s Energy Intelligence module turn

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Retail energy providers

Audience

Organizations that need an energy management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ESG
Founded: 1998
United States
www.isigma.net

Company Information

TEAM
Founded: 1985
United Kingdom
www.teamenergy.com/energy-management-software/

Alternatives

OmniCare

OmniCare

Sigma Software Solutions

Alternatives

EnergyVIEW

EnergyVIEW

SystemView
SigmaNEST

SigmaNEST

SigmaTEK Systems
Banyon Utility Billing

Banyon Utility Billing

Banyon Data Systems
SigmaMRP

SigmaMRP

SigmaTEK Systems
SIGMA 1040-TW

SIGMA 1040-TW

Sigma Tax Pro

Categories

Categories

Utility Billing Features

Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Building Maintenance Features

Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management

Energy Management Features

Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Integrations

No info available.

Integrations

No info available.
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Claim Sigma CC&B and update features and information
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