Sigma CC&BESG
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About
Sigma CC&B is a web-based customer care platform that provides an intuitive interface for customer care professionals to access customer information. CC&B was designed for Retail Energy Providers to manage all functions required for the day to day operations and growth of their customer base and their satisfaction. From Prospect and Campaign Management to Business Intelligence Reporting and everything in between, Sigma CC&B supports electric, gas and other commodities as well as non-commodity products and services. The Customer Portfolio screen gives an at-a-glance view of all the important customer information and provides a logical layout of entry points to obtain further details pertinent to a customer, such as bill details, market transactions, meter readings, contract details, and customer correspondences. CC&B provides a real-time interface for customer care professionals to serve customers from prospecting to payment acceptance.
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About
Sigma energy and carbon management software will optimise your energy management and sustainability strategy with a structured, co-ordinated and integrated approach. Acting as a single data repository for your entire energy estate, Sigma simplifies the complexities of energy management. The innovative solution helps you to efficiently establish and drive your digital energy management strategy, cut your carbon emissions, implement new processes and policies, streamline resource and reduce overheads, all within one system. With data quality at the heart of the software, Sigma is a complete Monitoring and Targeting (M&T) solution which includes innovative meter data monitoring, validation, alerting and automated gap-filling capability. Sigma builds a robust data foundation with accurate, complete, consistent and timely data; providing a single version of the truth and the ability to deliver all reporting and compliance requirements with confidence. Sigma’s Energy Intelligence module turn
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Retail energy providers
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Audience
Organizations that need an energy management solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationESG
Founded: 1998
United States
www.isigma.net
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Company InformationTEAM
Founded: 1985
United Kingdom
www.teamenergy.com/energy-management-software/
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Categories |
Categories |
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Utility Billing Features
Account Management
ACH Payment Processing
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
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Building Maintenance Features
Asset Tracking
Commercial Properties
Customer Database
Dispatch Management
Inventory Management
Job Costing
Job Management
Maintenance Scheduling
Residential Properties
Routing
Scheduling
Work Order Management
Energy Management Features
Benchmarking
Bill Audit
Bill Database
Bill Importing
Budgeting & Forecasting
Compliance Management
Contract Management
Cost / Use Reporting
Emissions Monitoring
Energy Price Analysis
Facility Scheduling
Greenhouse Gas Tracking
Load Control
Load Forecasting
Meter Tracking
Risk Management
Weather Normalization
Facility Management Features
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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