+
+

Related Products

  • Repair-CRM
    37 Ratings
    Visit Website
  • Resco Field Service+
    4 Ratings
    Visit Website
  • Maintainly
    70 Ratings
    Visit Website
  • The Asset Guardian EAM (TAG)
    22 Ratings
    Visit Website
  • MaintainX
    2,492 Ratings
    Visit Website
  • eMaint CMMS
    776 Ratings
    Visit Website
  • Connecteam
    9,587 Ratings
    Visit Website
  • HCSS
    369 Ratings
    Visit Website
  • Dispatch Science
    22 Ratings
    Visit Website
  • WERX
    35 Ratings
    Visit Website

About

Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.

About

Our SaaS software transforms field service management by optimizing and enabling front-line workforces. It streamlines key processes and harnesses innovative technologies to deliver a step change in: - Field service performance – Increased capacity and productivity, reduced costs, higher service levels. - Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction. - Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting. We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences

Audience

Public and private sector organizations that need powerful field service management solutions

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$75.00 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/

Company Information

Totalmobile
Founded: 1985
United Kingdom
www.totalmobile.co.uk

Alternatives

Alternatives

GeoOp

GeoOp

Geo
eWorkOrders CMMS

eWorkOrders CMMS

Information Professionals, Inc.
Utility Cloud

Utility Cloud

Advanced Enterprise Systems

Categories

Categories

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Work Order Features

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Service Dispatch Features

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Facility Management Features

Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management

Public Works Features

Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management

Integrations

Adobe Real-Time CDP
Augmentir
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Collate
Fin
Flosum
Metazoa Monarch
Microsoft SharePoint
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow

Integrations

Adobe Real-Time CDP
Augmentir
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Collate
Fin
Flosum
Metazoa Monarch
Microsoft SharePoint
Neuron7
Salesforce
Salesforce Agentforce Net Zero
Salesforce Agentforce Service
VSight Workflow
Claim Salesforce Agentforce Field Service and update features and information
Claim Salesforce Agentforce Field Service and update features and information
Claim Totalmobile and update features and information
Claim Totalmobile and update features and information