Salesforce Agentforce Field ServiceSalesforce
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Related Products
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About
Agentforce Field Service is an AI-powered field operations platform designed to help organizations deliver faster, more proactive on-site service. It connects customer, asset, and workforce data into one unified system to improve uptime and drive new revenue opportunities. With autonomous and proactive scheduling, Agentforce handles appointment booking, rescheduling, and maintenance planning across multiple channels. The offline-first mobile app equips technicians with real-time job data, voice dictation, and customizable tools to complete work efficiently from anywhere. Dispatchers gain a centralized console to optimize workforce allocation, manage territories, and coordinate employees, contractors, and even robotic resources. Asset Service Lifecycle Management enables teams to shift from reactive repairs to predictive maintenance using connected asset insights.
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About
Our SaaS software transforms field service management by optimizing and enabling front-line workforces.
It streamlines key processes and harnesses innovative technologies to deliver a step change in:
- Field service performance – Increased capacity and productivity, reduced costs, higher service levels.
- Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction.
- Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting.
We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Agentforce Field Service is designed for field service organizations, operations leaders, and enterprise service teams seeking to automate scheduling, optimize workforce productivity, and deliver proactive, AI-powered on-site service experiences
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Audience
Public and private sector organizations that need powerful field service management solutions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$75.00 per user per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/service/field-service-management/
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Company InformationTotalmobile
Founded: 1985
United Kingdom
www.totalmobile.co.uk
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
Service Dispatch Features
Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Facility Management Features
Asset Management
Commercial Properties
Equipment Management
Facility Scheduling
Incident Management
Inspection Management
Inventory Control
Maintenance Tracking
Preventive Maintenance
Residential Properties
Room Scheduling
Schools
Space Planning
Vendor Management
Visitor Management
Work Order Management
Public Works Features
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
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Integrations
Adobe Real-Time CDP
Augmentir
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Collate
Fin
Flosum
Metazoa Monarch
Microsoft SharePoint
Neuron7
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Integrations
Adobe Real-Time CDP
Augmentir
Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Collate
Fin
Flosum
Metazoa Monarch
Microsoft SharePoint
Neuron7
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