VociMedallia
|
||||||
Related Products
|
||||||
About
Rev.ai was built by leading speech recognition experts from millions of hours of accurate human-transcribed content. We began in 2011 with Rev.com, providing human transcription services. We are now the world's largest transcription vendor, with over 35,000 contractors who transcribe millions of minutes of audio each month. In 2017 we launched Temi, an automated speech-to-text transcription and editing service. Temi has already transcribed 20 million minutes of content and was named the best transcription service by Wirecutter. Today our best-in-class speech engine is available to everyone as Rev.ai. We're helping companies get the most out of their audio and video content by making it searchable and accessible.
|
About
Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns.
With our highly accurate, automated speech-to-text transcription, you can transform your unstructured voice data into transcripts that can be integrated into your analytics platforms. Voci enables you to improve agent quality
monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Companies that need a speech recognition solution
|
Audience
Companies that have speech recognition platforms
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationRev.ai
www.rev.ai/
|
Company InformationMedallia
Founded: 2001
United States
vocitec.com
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
|
|||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Speech Recognition Features
Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition
|
||||||
|
|
|