ZING

ZING

P360
+
+

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About

P360's ZING engagement suite is an advanced omnichannel marketing platform designed to enhance communication between pharmaceutical companies and healthcare professionals. Recognizing the evolving needs of the pharmaceutical industry, ZING offers a comprehensive solution that includes compliant text messaging, voice and video calls, and AI-powered analytics to ensure efficient and impactful engagement. Notably, 82% of surveyed HCPs prefer text messaging with representatives over other communication methods, and text messages boast an average open rate of 98%, significantly higher than email's 20-30%. ZING's features include integrated messaging channels such as SMS, WhatsApp, Viber, Line, and KakaoTalk, allowing for seamless and compliant interactions. The platform also offers EdenHelp-powered generative AI for advanced data analysis, providing actionable insights and automating routine tasks to boost productivity.

About

Sinch Engage is your all-in-one platform to leverage WhatsApp, Facebook Messenger, Instagram Direct Messaging, Apple Messages for Business, Telegram, Viber and Webchat easily and professionally for marketing, sales, and customer service. Rely on our official partnerships with all relevant messaging apps, a 100% privacy compliant platform and a large global team of experts available 24/7.​

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Pharmaceutical sales and marketing teams in need of a solution to enhance their engagement with healthcare professionals through compliant multi-channel communication strategies

Audience

Companies of all sizes that want to respond to customer messages from WhatsApp, Facebook Messenger, Viber, Telegram, and Apple Business Chat

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

499€ per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

P360
Founded: 2015
United States
www.p360.com/zing/

Company Information

Sinch
Founded: 2015
Germany
engage.sinch.com

Alternatives

ZingGrid

ZingGrid

Zingsoft

Alternatives

smsmode

smsmode

smsmode©
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)
ZingHub

ZingHub

Oppolis Software
KakaoTalk

KakaoTalk

Kakao
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Viber
WhatsApp
Facebook
Facebook Messenger
Instagram
KakaoTalk
LINE
Rambox
Telegram

Integrations

Viber
WhatsApp
Facebook
Facebook Messenger
Instagram
KakaoTalk
LINE
Rambox
Telegram
Claim ZING and update features and information
Claim ZING and update features and information
Claim Sinch Engage and update features and information
Claim Sinch Engage and update features and information