Related Products
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About
OTTO is a comprehensive German online shopping platform offering a vast selection of products across various categories. Customers can explore fashion and lifestyle items, including clothing, accessories, footwear, and watches; furniture and living essentials such as kitchen and household goods, lamps, mattresses, and home textiles; electronics and media like game consoles, home appliances, and smartwatches; as well as garden and DIY products, beauty and drugstore items, and health-related products. It emphasizes customer convenience with features like secure payment options, easy returns, and a user-friendly interface. OTTO also integrates innovative technologies, such as AI-driven product evaluations, to enhance the shopping experience.
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About
OttoQA is an AI-powered call center quality assurance platform that automates the QA scoring process. It adapts to your existing QA forms and processes, providing 95% accurate AI call scoring without per-seat licensing. OttoQA analyzes calls in under one minute (even 10-15 minute calls), delivers agent coaching insights, sentiment analysis, customer KPI predictions, and detailed call summaries. It supports QA in any language including Spanish, Mandarin, and Hindi. Features include question-level scoring, agent strengths and improvement areas identification, and the unique Redo feature that lets supervisors turn poorly executed calls into training opportunities. Pricing is based on call volume with month-to-month flexibility and no long-term contracts.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Online shoppers in need of a solution offering products from fashion to electronics
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Audience
Call centers, contact centers, BPOs, customer service organizations, QA managers, call center supervisors, and any business with phone-based customer interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
Free
Free Version
Free Trial
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Pricing
$805.60/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOTTO
Germany
www.otto.de/
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Company InformationOttoQA
Founded: 2024
United States
www.ottoqa.com
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Categories |
Categories |
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Integrations
AtroCore
AtroPIM
magnalister
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