Related Products
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About
Mia is an AI-powered conversational agent tailored for car dealerships that automates inbound and outbound customer communications 24/7. It handles calls, texts, and emails, understands multiple languages, and books appointments or routes inquiries based on a dealership’s operations. Mia integrates with dealership systems (inventory, CRM, service scheduling) to provide consistent, intelligent responses aligned with brand standards. It can function across sales, service, and reception workflows, converting missed connections into revenue while freeing human staff from repetitive tasks. Mia offers always-on availability, even after hours, and delivers conversational continuity, multilingual handling, and seamless escalation to staff when needed.
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About
Volie is a communication platform built specifically for automotive BDCs. It helps dealerships manage inbound and outbound calls, texts, and campaigns more efficiently. With real-time data syncing, customizable scripting, performance metrics, and AI-powered tools like Pulse, Volie ensures that every customer interaction is tracked, measured, and optimized, allowing BDC teams to drive more appointments and deliver a better customer experience.
Unlike generic call center software, Volie is purpose-built for the automotive industry, especially service BDCs. Every feature is designed to address dealership-specific workflows, data, and performance growth.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Service operations seeking a tool to automate customer engagement, appointment booking, and lead conversion through an always-available conversational AI assistant
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Audience
Automotive dealerships with a service and/or sales BDC.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMia
United States
www.mia.inc/
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Company InformationVolie
Founded: 2017
United States
www.volie.com
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Alternatives |
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Categories |
Categories |
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Automotive CRM Features
Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management
Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
VinSolutions Connect CRM
Xtime
AlertMiner
CDK Global
Dealer-FX
Dealertrack DMS
DriveCentric
ERA-IGNITE
ProMax Unlimited
Tekion
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Integrations
VinSolutions Connect CRM
Xtime
AlertMiner
CDK Global
Dealer-FX
Dealertrack DMS
DriveCentric
ERA-IGNITE
ProMax Unlimited
Tekion
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