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About

​IrisCX is an enterprise-level video platform that transforms how home product and service companies engage with customers during product selection, setup, and support phases. By enabling seamless, app-free video interactions, IrisCX allows customers to connect with experts through a simple click, facilitating real-time guidance and support. IrisCX's AI-driven features, such as VisualBot and VisualGuide, streamline the customer experience by allowing users to visually and verbally describe issues, resulting in accurate defect summaries without the need for extensive typing. IrisCX also offers automated delivery of these summaries to service teams via integrations with tools like Zapier and webhooks, ensuring swift and organized responses. For home builders, IrisCX enhances customer relationships by providing virtual walkthroughs during construction and efficient post-possession warranty services, reducing the need for on-site visits and increasing first-call resolution rates.

About

Seamlessly eliminate paperwork from your factory and empower your workers with “on-the-job” digital guidance in the form of communication, work assistance, and training. Plutomen is your frontline worker’s ally. From simplified visual issue resolution in communication to digitized procedures through work instructions, and efficient training that reduces time and costs, we’ve got everything covered. Connect experts with frontline teams in real-time, gaining visibility into the field using smart glasses. Our solution seamlessly eliminates the distance barrier between your expert and technicians so that they can resolve visual issues faster. Eliminate paper-based processes. Digitize your frontline operational procedures using step-by-step work instructions & SOPs. Let your frontline workers self-assist themselves with training that is enhanced with 3D models, step-by-step instructions, audio, videos, and PDF files.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Service companies in need of a solution to enhance customer engagement by providing seamless, real-time video interactions for product selection, setup, and support

Audience

Industrial enterprises requiring a tool to improve productivity, enable faster resolution, and reduce operational costs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IrisCX
Canada
www.iriscx.com

Company Information

Plutomen
India
pluto-men.com

Alternatives

Visual Assistance

Visual Assistance

OptimaTech Limited

Alternatives

CloudVisit

CloudVisit

Aurora Software Technology
Plutomen Connect

Plutomen Connect

Plutomen Technologies

Categories

Categories

Integrations

Zapier

Integrations

Zapier
Claim IrisCX and update features and information
Claim IrisCX and update features and information
Claim Plutomen and update features and information
Claim Plutomen and update features and information