Related Products
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About
IrisCX is an enterprise-level video platform that transforms how home product and service companies engage with customers during product selection, setup, and support phases. By enabling seamless, app-free video interactions, IrisCX allows customers to connect with experts through a simple click, facilitating real-time guidance and support. IrisCX's AI-driven features, such as VisualBot and VisualGuide, streamline the customer experience by allowing users to visually and verbally describe issues, resulting in accurate defect summaries without the need for extensive typing. IrisCX also offers automated delivery of these summaries to service teams via integrations with tools like Zapier and webhooks, ensuring swift and organized responses. For home builders, IrisCX enhances customer relationships by providing virtual walkthroughs during construction and efficient post-possession warranty services, reducing the need for on-site visits and increasing first-call resolution rates.
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About
Trusted for mission-critical applications, no coding required. Detect any visual defects with any camera and in any spectrum. Matroid's computer vision software enables reliable safety-critical inspection with digital traceability. Matroid automatically validates that human operators follow standard operating procedures. Matroid continuously monitors and verifies manual operations to capture various timestamps, cycle counts, and cycle times. Matroid allows for user-defined real-time alerts, video analytics, playback, and more. Capture actionable insights for continuous improvement. Implement cutting-edge technology for detecting unsafe conditions, get real-time notifications, and report safety instances with video playback. Matroid continuously monitors and verifies all tasks completed at gates to provide real-time operational insights with video analytics to implement continuous improvement initiatives for ground operations.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Service companies in need of a solution to enhance customer engagement by providing seamless, real-time video interactions for product selection, setup, and support
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Audience
Companies requiring a tool to manage and automate their visual inspection operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIrisCX
Canada
www.iriscx.com
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Company InformationMatroid
Founded: 2016
United States
www.matroid.com
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Categories |
Categories |
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Integrations
Zapier
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