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About

Descriptive analytics (Prepares and analyzes historical data while identifying patterns from samples for reporting of trends). Predictive analytics (Finds relationships in data that may not be readily apparent with descriptive analysis). Reduces timeline to deliver critical information for security and compliance audits​. Automate Database Health Check that measure performance over time with drill-down capacities to find the root cause of the problem.

About

ScalePad Cognition360 transforms ConnectWise PSA ticket data into powerful, predictive business intelligence designed specifically for managed service providers. It offers over 130 interactive, drill‑down reports and benchmarks that surface root‑cause insights related to profitability, technician efficiency, ticket dynamics, project performance, agreement renewals, and more. By offloading reporting to a dedicated data warehouse, Cognition360 minimizes impact on production systems while enabling historical trend analysis and “what‑if” forecasting. Built-in machine learning and AI provide predictive analytics, allowing MSP executives and vCIOs to identify capacity constraints, hidden cost drivers, client-level profitability, and operational bottlenecks, often resulting in a 10–15 % increase in profitability. Integration is seamless for ConnectWise Manage users, requiring minimal setup and leveraging existing Power BI licenses for accessible report visualization.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT teams looking for a Cybersecurity solution

Audience

MSP leadership teams seeking a solution providing data-driven insights and predictive analytics to optimize operations and profitability

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$449 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Famteck
Founded: 2005
United States
www.famteck.com

Company Information

ScalePad
Founded: 2015
Canada
www.scalepad.com/cognition360/

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Alternatives

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ConnectWise PSA

ConnectWise
SQL Workload Analysis

SQL Workload Analysis

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ConnectWise SIEM

ConnectWise SIEM

ConnectWise

Categories

Categories

Cybersecurity Features

AI / Machine Learning
Behavioral Analytics
Endpoint Management
Incident Management
IOC Verification
Tokenization
Vulnerability Scanning
Whitelisting / Blacklisting

Integrations

ConnectWise PSA
Microsoft Power BI
ScalePad

Integrations

ConnectWise PSA
Microsoft Power BI
ScalePad
Claim Instance Resolve and update features and information
Claim Instance Resolve and update features and information
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Claim ScalePad Cognition360 and update features and information