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About

GoRules is a Business Rules Management System (BRMS) that enables organizations to define, deploy, execute, and maintain decision logic across their enterprise. The system consists of a standalone microservice with a user interface for designing decision models and a high-performance rules engine that evaluates business rules through REST APIs. The system allows business users to create and modify rules without coding knowledge while providing developers with tools for integration and scalability. Organizations can manage decision logic across multiple environments (development, staging, production) with built-in promotion workflows and audit logging. GoRules supports both virtual environments within the BRMS and external deployments to cloud storage providers, offering flexibility in how decision models are deployed and executed. Built around an open-source rules engine written in Rust.

About

Smart Assignments and Rotations for Jira is an Atlassian Marketplace add-on designed to automate the assignment of Jira and Jira Service Management tickets by using configurable rules based on team-specific criteria. It enables organizations to define assignment logic using factors such as time zones, team availability, work shifts, skills, functional areas, and custom conditions, allowing tickets to be routed automatically to the most appropriate team member without manual intervention. It is built for high-volume service and support environments where continuous ticket routing can otherwise require constant oversight, and it helps reduce operational friction by ensuring tickets are distributed efficiently and consistently. It supports workload balancing by assigning tasks based on logical rules rather than subjective decisions, promoting fairness and preventing issues such as ticket cherry-picking or uneven workloads across teams.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise, Business Analysts, Software Architects

Audience

IT service management teams and support organizations wanting to automatically assign and balance Jira tickets based on workload, availability, and custom rules

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€50/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GoRules
Founded: 2023
Serbia
gorules.io

Company Information

Trundl
Founded: 2014
United States
trundl.com/products/smart-assignments-and-rotations-for-jira/

Alternatives

Higson

Higson

Decerto

Alternatives

Jira

Jira

Atlassian
Code Effects

Code Effects

Code Effects Software
ArcTicketing

ArcTicketing

Archarina

Categories

Categories

Business Rules Management Systems (BRMS) Features

Access Control / Permissions
Code Development Environment
Deploy Across Platforms
Flexible Hosting Options
Lifecycle Management
No Code Development
Simulation
Validation Tools

Integrations

Amazon Web Services (AWS)
Atlassian Clover
Jira
Jira Service Management
Microsoft 365
monday.com

Integrations

Amazon Web Services (AWS)
Atlassian Clover
Jira
Jira Service Management
Microsoft 365
monday.com
Claim GoRules and update features and information
Claim GoRules and update features and information
Claim Smart Assignments and Rotations and update features and information
Claim Smart Assignments and Rotations and update features and information