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About

The Frictionless Guest App is a personalized digital concierge that lodging professionals provide to their guests so they can recommend unique local places to eat, play, and shop during their stay. It is designed specifically for bed and breakfasts, inns, boutique hotels, and other lodging providers who want to share their insider knowledge and favorite local businesses with guests in a simple and modern way. With the Frictionless Guest App, hosts can create and manage their own curated local recommendations and make them available to guests 24/7 on any device without requiring an app download. Guests can access these recommendations before they arrive and throughout their stay, allowing them to plan where to eat, what to do, and where to shop using trusted suggestions from their host instead of relying on generic travel guides or search results.

About

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Bed & Breakfast inn owners, lodging managers, and hospitality professionals.

Audience

Hotels in need of a management system solution to automate the guests' entire experience journey from inquiry to payment

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$19/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Frictionless Guest App
Founded: 2013
United States
www.frictionlessguest.com

Company Information

Zenya
Founded: 2014
United States
zenya.io

Alternatives

Alternatives

Trevally

Trevally

ManualMaster

Categories

Categories

Integrations

Alexa Smart Properties
Amazon

Integrations

Alexa Smart Properties
Amazon
Claim Frictionless Guest App and update features and information
Claim Frictionless Guest App and update features and information
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