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About
The Frictionless Guest App is a personalized digital concierge that lodging professionals provide to their guests so they can recommend unique local places to eat, play, and shop during their stay. It is designed specifically for bed and breakfasts, inns, boutique hotels, and other lodging providers who want to share their insider knowledge and favorite local businesses with guests in a simple and modern way.
With the Frictionless Guest App, hosts can create and manage their own curated local recommendations and make them available to guests 24/7 on any device without requiring an app download. Guests can access these recommendations before they arrive and throughout their stay, allowing them to plan where to eat, what to do, and where to shop using trusted suggestions from their host instead of relying on generic travel guides or search results.
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About
Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Bed & Breakfast inn owners, lodging managers, and hospitality professionals.
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Audience
Hotels in need of a management system solution to automate the guests' entire experience journey from inquiry to payment
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$19/month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFrictionless Guest App
Founded: 2013
United States
www.frictionlessguest.com
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Company InformationZenya
Founded: 2014
United States
zenya.io
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Alternatives |
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Categories |
Categories |
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Integrations
Alexa Smart Properties
Amazon
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